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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-26-2015 08:25 PM

HP Recommended

Nothing happens when I touched the screen...  

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‎08-27-2015 02:57 AM

HP Recommended

Touch screen only work in login screen not working in desktop any way else can use to fix the problem ?

 

hp touchsmart 520 pc 

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‎08-27-2015 03:52 AM

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You could still select items on my touchscreen but just couldn't do anything else which is why my solution probably didn't work for you if the screen is totally unresponsive
I take it there isn't any unknown devices in device manager either?
If there isnt look through device manager and see if you can see anything listed that doesn't seem right ie a pointing ,usb or hid device that isn't something your model has
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‎08-27-2015 02:56 PM

HP Recommended

Hello I own a HP Pavilion TS 15 Notebook PC after installing Windows 10 my touchscreen worked fine. I even played the Candy Crush Saga game in the Windows 10 menu using Touchscreen. One thing I did notice  was my Google Chrome was missing it had seemed to have been uninstalled during the W10 installation.  

 

When I tried to re-install Chrome I was getting all sorts of errors none of the W10 browsers would let me install it.  In the end I had to use a different PC put the Chrome app and install it that way.  That's  when all hell let loose.  After that my touchscreen still works, but it won't display the on-screen keyboard and most definately won't do anythinf if Google Chrome is open.

 

I wonder if this is a deliberate attempt by Microsoft to sabotage Google Chrome in W10 i've had many problems using Chrome and many times have had to use Microsoft Edge which uncannily the touchscreen works seemlessly.

 

Does anyone else have this problem?

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‎08-27-2015 03:13 PM

HP Recommended

Right guys I've solved the problem.

 

I found a fix.  Go to chrome://flags and change the "Enable Touch Events" setting from "Automatic" to "Enable".  The current version of Chrome apparently does not detect the touch capabilities of Windows 10.

 

It worked for me so it should work for you guys

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‎08-27-2015 09:34 PM

HP Recommended

None of these options have worked for me:

Driver up to date.

Disabled then reenabled.

Deleted, restarted, and reinstalled it via automatic installation.

Whatever the option under "mice and pointing devices" does not exist for me so I cannot change it.

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‎08-27-2015 09:45 PM

HP Recommended
Follow my fix above.
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‎10-01-2015 03:29 AM

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Same thing with my  HP Touchsmart 600. When I delete driver and install it again, it works fine till shutting computer down. After reboot, touchscreen is only working on login page again... I dont want to install driver every day...

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‎10-27-2015 08:14 AM

HP Recommended

This worked for me on my HP TouchSmart   thank you

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‎10-27-2015 08:39 AM

HP Recommended
I solved the problem I also solved the issues I was having with it not recognising any wifi, and having to trouble shoot every time before it would connect.

Simole solution. I uninstalled it. Instaled Ubuntu and now my laptop starts up in a quater of the time, it connects instantly, does not need virus software slowing it down, does not include crap people will never use like cortana (which never works anyway).

Great. Just sack windows off and go Linux Ibunto. And its free. Windows can suck my plumbs.
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