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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-11-2015 01:48 AM

HP Recommended
Product: Probook 640

Hi,

 

I'm running a recent windows OS and I can't disable the touchpad.....the thing is unusable while it's on...it's far too sensitive.

I've seen the info about the light on the touchpad...that hasn't worked.

When I click into "Mouse" I don't get an option to "disable" the PS/2 ...I can "uninstall"  via the device manager which works but keeps turning itself back on!

 

It's driving me insane...please help!

 

6 REPLIES 6

‎02-11-2015 02:01 AM

HP Recommended

Hi,

 

Please try

 

Open Control Panel (use icon view),

Click Mouse,

Click Clickpad settings tab,

Tick Disable internal pointing deivice.....

Click Apply

Click Ok

 

Regards.

 

BH
***
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‎02-11-2015 02:11 AM

HP Recommended

Hi,

 

I don't seem to have those options.....below is what I have.

I had a HP laptop previuosly and never had this problem finding the actual control for the touchpad!

 

Mouse.jpg

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‎02-11-2015 02:26 AM

HP Recommended

Hi,

 

Your machine has On/Off button as shown:

 

         pro640.png

 

Please use your finger touch (or quick double touch) to the area (#3 above) to turn On or Off the touchpad.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎02-11-2015 02:41 AM

HP Recommended

Hi,

 

Tried that too....single and double click...neither works....

I've tried with finger and rubber ended pointer...light doesn't illuminate either way

 

Thanks for your efforts on my behalf!

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‎09-27-2016 10:36 AM

HP Recommended

I am having EXACTLY the same problem as Blondiegirl76.  None of the noted on/off options are availble in the setup menus and the light on the touchpad is useless.  The overly sensitive touchpad makes it virtually impossible to type anything without it scrambling up the cursor location.  

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‎03-15-2017 11:37 PM

HP Recommended

I am having the same problem.  I don't have any options in control panel for the touchpad and taping the white light on the pad does nothing. At home I attach my old Dell keyboard but when I travel I can't. Any ideas on how to turn it on to turn it off?

 

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