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HP Recommended

The problem may be electrostatic buildup and is solved by doing the following:

 

Disconnect power cord, remove battery, and press power switch for 30 seconds.

 

Replace battery, connect power cord, and turn on power.

 

 

HP Recommended

It happens to me to but only ting deferent to yours is I have a pc using windows 7 how can I resolve that problem?

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