• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-17-2017 01:22 PM

HP Recommended
Product: HP PROBOOK 4540S
Operating System: Microsoft Windows 10 (64-bit)

HI, I cannot find the driver for Validity Sensor fingerprint reader.
On HP's official page its not present. here

I was able to download drivers in windows 8.1
but currently i am using windows 10 (64-bit) and i need driver for fingerprint reader. (Hp client security was not able to find fingerprint hardware)

Thanks
Apoorv

1 REPLY 1

‎05-17-2017 01:53 PM

HP Recommended

Hello @4poorv

 

Welcome to the HP Support forum. Thank you for posting !

 

I haven't tested your PC model but for others I have tested the Validity sensor was automatically installed/recognized by Windows itself.  Have you tried going to Control Panel > Device Manager and trying to update the driver ? Use this method (device manager way) >> http://support.hp.com/us-en/document/c03330139

 

If the above didn't help, you may try the Lenovo versions available here >> http://pcsupport.lenovo.com/bg/en/downloads/DS103635

or this MS versions >> http://www.catalog.update.microsoft.com/Search.aspx?q=VFS451

 

 

If the above also did not help, post again and provide the hardware IDs you experience issues with >> http://www.wikihow.com/Find-Hardware-ID

 

 

Looking forward to your feedback/reply/update.

 

 

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.