Volume Swings During Songs with Beats Audio Enabled?

[adrynalyne]

I tested it for a good hour on Windows 8.  The only time I saw a problem was with low quality audio streams.  Beats and the earbuds makes their faults much more apparent.

Maybe its a Windows 7 thing in conjunction with the drivers.

By the way, those drivers are the exact same as these:

ftp://ftp.hp.com/pub/softpaq/sp58501-59000/sp58766.exe

It must be at least partially improved for you if you needed your cell phone to compare.  {Content Removed: Solicitation}

[SpyroK]

I still believe that it should sound the same with low or high quality audio - anything else is unacceptable in my opinion! It seems that the HP techs are compromising instead of addressing the issue from the ground up! A new driver shouldn't leave any margin for even the slightest doubt that Beats Audio works at its best with no exceptions. "It sounds good here, not there, with or without high-end headphones" shouldn't exist anymore! Quality is universal and that's the only way it should be in our case. The new breed of HP laptops has shown that this is a SERIOUS offence to anyone with good ears, and that includes most of us in here! That's why we are here, because the treatment from HP so far has been offensive to say the least. Patching something that's mediocre i.e. the driver, doesn't make it exceptional as it should be considering the prime price we paid for these laptops!  {Content Removed: Solicitation} I appreciate all of your input and testing and I am eager to help any way I can!

[adrynalyne]

@SpyroK

I'm not disagreeing with anything you have said. However a friend of mine has an HTC phone with Beats and its s similar issue. Low quality just doesn't sound as good. You can't compress something and cut out frequencies and overcome that with Beats. That and Beats makes those flaws more noticeable.

[SpyroK]

@ adrynalyne

I think that even MP3s encoded at 128kbps should't sound too bad, and Beats shouldn't produce any "pumping" effect. Anything below that would be unusable with any EQ anyway. So, do you think that there should be more controls in Beats Audio that would allow for minimal or no compression? Right now on my Beats settings there are Bass, Treble, Center, Space and Focus (which I have disabled as I stated before) and no compression setting that in my opinion introduces the undesirable effect. So, maybe, and I say, maybe, it's not entirely HPs fault here but Beats Audio interface that doesn't allow for that setting so it's the same compression for any audio material, or is it the Space and Focus seetings that are just Beats terminology for compression? It is a bit puzzling!

[adrynalyne]

Well, the audio issue I saw yesterday was a stream, not an MP3. So its conceivable that the stream was <128.

Its hard to tell. My 192 MP3s were OK.

[seether254]

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anyway so have people who upgraded to windows 8 not had the problem? If so I need to use my upgrade now. 

[SpyroK]

 It takes a few determined people, and even though there's nothing personal here, it is in fact the principle that matters. Companies like HP should stop fooling around with consumers and their intelligence AND their capacity to bring this to a higher level of awareness and start LISTENING and RESPECTING their customers! If HP wants to go ahead, that's the one and only way to catch up with companies like @pple that has become the standard in customer service, and the distance between them is eons apart!

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[dvnitycker]

I don't want to upgrade to anything, I payed a lot of money for my Envy 17 and I expect it to work, {Content Removed}

I don't think there are a lot of other ways to get HP to fix their bug - my case manager called back and told me to reinstall my operating system. I asked him would driving over my HP also fix the issue?

Anyone reaching this page from Google can sign the petition asking HP to fix this bug asap: {Content Removed}

[SpyroK]

@ dvnitycker

I agree 100% with you! As you can see the mods have edited my above post quite heavily! It's quite absurd for anyone to suggest a reinstallation because the audio driver doesn't work as it's supposed to. We all got this issue from factory fresh devices!!! It has nothing to do with us going through a process that will not correct the issue. If there is anothe way for all of us here to make a statement to HP, please state it now before the mods close up this thread, (I hope this is not offensive material to them and be edited out again). So, any suggetions are welcome. As dvnitycker said we paid a lot of money for our laptops and we expect proper answers and services and not mere half way solutions. The techs should be working non stop to correct this issue, I am pretty sure they are aware that the current driver doesn't resolve the issue altogether...

[dvnitycker]

I'm just concerned that they think of it as a feature, not an issue 😕