-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Notebooks Archive
- Re: WHEA-Logger flood - Event ID 17

Create an account on the HP Community to personalize your profile and ask a question

03-17-2016 04:03 PM
03-17-2016 04:31 PM
My computer has the following:
1. Intel Core i7 6700T
2. Intel Graphics 530 & AMD Radeon R7 A360
3. Realtec PCIE card reader
4. WIFI Intel Dual band wireless AC3165
Since I disabled the Realtec PCi GBE family controller (because I am using the WIFI) the errors are now down to 1-3 per day vs. 100's per day. Don't know why?
Thanks,
Jan
03-17-2016 04:45 PM
03-18-2016 03:31 AM
1 - Intel Core i5-6200U
2 - Intel HD 520
3 - Realtek PCIE card reader
4 - Intel Dual Band Wireless-AC 3165
Note1 - Disabling Realtek card reader makes WHEA-Logger errors no longer occur.
Note2 - If card reader is enabled and we force legacy in PCIExpress (by using bcdedit /set pciexpress forcedisable), WHEA-Logger errors no longer occur.
Note3 - On models with Realtek Wifi and Realtek Card Reader, if we disable both, WHEA-Logger errors no longer occur.
Note4 - My Ethernet LAN is Realtek and never had any issue.
Best regards,
Carlos
03-18-2016 07:57 AM
@gabeCrash
That can override the problem at least you won't get continuous flood:
Run CMD as administrator, and type the following: bcdedit /set pciexpress forcedisable
Restart
I know that is not a real solution that's a workaround which suggested by MS.
By using this above, I lose 1 usb port on my system.
It is not a big los, since i have 2 others. Just want to mention this.
03-18-2016 08:57 AM
@GabeCrash, @Rien72, @Carlos_Figueira, @Bipinvsnl, @Rockypalmer
Can one of you check the driver version for the Realtek Card Reader and post back???
REO
