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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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I have seen quite a few report laptop replacements and repairs and the issue still repeating.

It could possibly be a driver or compactibility issue with the new 6th gen processors.

Proabably if Microsoft + Intel + HP could communicate we could see a solution soon. But thats being very optimistic.

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I also believe this seems to be driver issue.

 

However, HP response is hardly the best. They could at least acknowledge the issue... or inform that it's being analised.

Worse than that: these laptops are still being sold. This will lower the confidence of customers in HP products.

 

Quality control really messed up this time.

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i don't think that this is a microsoft problem, but i could be wrong, i think that this is a parts issue, that needs to be resolved, microsoft is just reporting the problem, HP and Intel need to sit down and try and figure out why this issue is happening and how to solve it.

 

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i think that research & development and quality control totally messed up at HP, and they need to admit there is an issue and fix it, but by admitting and issue, will mean big costs on either HP or Intel balance sheet

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That's exactly what I was going to try Gabe... I figured last night that I would just try different wlan cards, seems I'll go with the broadcom first... Being if it has Bluetooth of course, I use that quite a bit now.

PS; I just bought an Alfa awus036h USB wifi adapter and it is quite amazing, I am picking up signals seemingly like 3 miles away... But the wifi in the shop here doesn't need that kind of range. It's hard to imagine given how well this USB wifi adapter works that realtek would stamp out a bunk product? I can't say much negative about Alfa after using their USB product.
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Looks like the only workaround would be to get an external wifi adapter.

Atleast that would make the browsing experience better.

Not very confident if this could ever be solved.

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I guess a consumer revolution is needed. By suggesting people to buy other brands!. 

I see a lot of questions based on Wifi coming in the forum. 

Asking them if they can find the same warnings in the event viewer. 

Very annoying and bad experiences so far. Browser freezes, all of them all the time. 

My other Dell laptop has taken a beating and works like a space rocket. 

 

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after further looking into this it is not only HP and ASUS are having the problem, i have read on the internet that Dell and Acer, have had the problem, which seems to point to me that Intel is the problem

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Oh! ok!!

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Guys, call support and open a ticket. You could, eventually, have to send the laptop to repair, but this is how it should be done.

 

And please don't go out and buy external wifi adapters as a workaround. You'll end out wasting money for a faulty "component" (more like a faulty driver).

If it doesn't work, return it or call support.

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