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- Weird beeping and disabling wifi

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02-17-2016 03:13 PM
My new notebook has been making a weird beeping noise at random times. It has even made it while my notebook was on mute.
As well as that my wifi keeps going to limited and when I disconnect in order to try to reestablish the connection, the whole wifi gets disabled and I have to try muliple times in order to get it to enable.
I don't know if these problems are connected to each other or not.
I contacted HP, first they tried updating my BIOS and updating my wifi but neither of theses helped. When I contacted them again, they sent it to a repairer however neither issues happened for them and so they only did a few updates and sent it back. Within half an hour of turning it on I had both of this things happen.
Can anyone give me some clue as to what to try or should I just ignore it and hope it just goes away?
02-18-2016
06:24 PM
- last edited on
03-16-2017
09:12 AM
by
OscarFuentes
Hi there @devil101,
Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts, and other support personnel. I understand you are having an issue with the WiFi . I will be glad to help you.
Please post the full product number and operating system in use on your computer. See the following, if you need help with that information.
How Do I Find My Model Number or Product Number?
Is the Windows Version on My Computer 32-bit or 64-bit?
Please get backj to me and I will do all I can to help
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!
02-19-2016 04:08 PM
Hi @devil101,
Thanks for getting back to me.
The following pages are helpful when troubleshooting wireless connectivity issues.
Troubleshooting wireless network and Internet (Windows 10)
Also, you can look at the power management for your wireless adapter:
Disable the Power Off option for the adapter:
1. Open Device Manager. (Win Key+R > type devmgmt.msc > OK)
2. Expand the Network adapters.
3. Right click on the Ethernet/Wireless Adapter and click Properties.
4. Click the Power Management tab.
5. Remove the check mark beside Allow the computer to turn off this device to save power.
6. Click OK.
7. Test.
Forget a Network (Windows 10)
Forget Wireless Network Profiles in Windows 10
Reset the TCP/IP settings on your PC:
1. Go to your start screen/menu and type CMD.
2. Right click on the command prompt icon and chose Run as administrator.
3. In the window that opens type "netsh int ip reset resetlog.txt" without quotes, and press enter.
4. Restart your PC and test.
It may also help to reset the winsock catalogue:
1. Go to your start screen/menu and type CMD.
2. Right click on the command prompt icon and chose Run as administrator.
3. In the window that opens type "netsh winsock reset" without quotes, and press enter.
4. Restart your PC and test.
Reinstall the network adapter drivers:
1. Download the drivers from here but do not run them yet.
2. Go to your start screen/menu and type Device Manager.
3. Expand Network adapters.
4. Right click on the wireless adapter and choose Uninstall.
5. Run the downloaded drivers from step 1.
6. Restart your PC and test.
Test an ethernet connection:
Self explanatory. Test if the issue persists on a wired connection to rule out the wireless adapter hardware so troubleshooting can be directed towards the right areas.
Test another connection:
Many people rule out their home network as an issue if another device is working on the same network. Networking is not that simple. Each device interacts differently with your router or modem and it is impossible to rule out settings in that device until the notebook has been tested on another network.
Also look at the following documents.
Reducing Heat Inside the PC to Prevent Overheating
Increasing System Performance and Maintaining Your Computer (Windows 10)
Removing and Preventing Viruses on Your Computer (Windows 10, 😎
Please keep me informed of how things went.
If you require further assistance, let me know and I will gladly do all I can to help you.
Please let me know if this resolves the issue by marking this post as "Accept as Solution".
To simply say thanks, click the Thumbs up below!
Thanks.
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!
