cancel
Showing results for 
Search instead for 
Did you mean: 
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
Namaste1
New member
1 0 0 0
Message 1 of 2
123
Flag Post

When turning the system on, a screen entitled RECOVERY appeared and advised that the PC needs repair

HP Recommended
When turning the system on, a screen entitled RECOVERY appeared and advised that the PC needs repairing through installation media. I do not know where the recovery cd that came with the system is located. It's been 2 years since purchase. Thanks in advance for your time and assistance.
1 REPLY 1
CherylG
Level 17
44,714 37,895 3,357 11,501
Message 2 of 2
Flag Post
HP Recommended

Call HP Support in your area to inquire if Recovery Media is available to order:http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

 

If you don't have any luck with that please provide info for your model.

How To Find Model/Product Number

**Click Accept as Solution on a Reply that solves your issue**
***Click the Thumbs-Up button as a way to say Thanks!***

Was this reply helpful? Yes No
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation