Where to get HP-Driver Disk for 6550b

[WolfgangD]

Hi,
I bought a used Probook 6550b and tried to install WinXP from my original disk ending in Bluescreen 7b.
I tried to include all the drivers from HP-website, same result.
After that i installed 2 Linux variants to be sure everything works - not a single problem.
After that i tried Win7, same Bluescreen.
I just made a textfile on linux to find out the installed hardware and get a clue what the problem is.
Can someone give me a hint where to get or find an original driver disc for 6550b variant WD703EA#ABD?
Thanks

[GBL84]

Hello @WolfgangD,

Welcome to FORUM !!

Please contact HP and order the same !!

If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!

If you have trouble finding a phone number, then try: 1 (800) 474-6836

If HP no longer provides Recovery Media for your model, a couple of other sites you can check are: http://www.computersurgeons.com/ and http://www.restoredisks.com/

Hope this helps, for any further queries reply to the post and feel free to join us again

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Thank You,

GBL84

I am not an HP Employee

[Paul_Tikkanen]

Hi, @WolfgangD :

You have to slipstream the sata ahci drivers in order to install XP on your notebook.

Read the link below, Intel section, and then read the downloadable document for how to slipstream all of the drivers.

https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/SATA-drivers-for-XP-solution-on...

I have zipped up and attached the XP 32 bit sata drivers you need to slipstream below.

You have to pull them out of the Intel RST driver on your notebook's support page.

[WolfgangD]

Hello again,

tried some things, the websites posted haven't the 6550b ver. 703EA, unfortunately.

I'll try to call the HP-Support.

@Paul_Tikkanen: slipstreamed to a fresh WinXP-SP3-Image your driverpack (almost the same i tried yesterday, onetime HP, one time Intel original) - one time as PnP, one time all the Textsetup, every time i get the same blue sh... 😕

I tried all the HP-things, tried all but 64bit (just in case...), tried Linux (Kali an Mint, both run like a charm 😉 )...

It's kind of laughing at the 30 years i'm working with computers...

perhaps someone can translate the M$-Debug

Error: 0x....07B (0xF78D2524,0xC0000034,0x000...0,x000...0)

probably it's the hint that helps me out - perhaps nothing.

Enough for one day.

[Paul_Tikkanen]

Well, there is only one other thing I know of that you can try...

Why slipstreaming those drivers didn't work is beyond me.

Anyway, if you have 30 years experience, then you must have an old USB floppy disk drive laying around collecting dust.

Time to dust it off, and put it to work.

Copy the drivers I posted without the folder to a floppy disk.

Plug the FDD into a USB port.

Boot from the XP disk.

When you see the message do you need to add the sata raid driver, press the F6 key as requested.

Windows will load some more files and then stop.

It will now ask you to load the driver.

Press 's' and the files on the FDD should show up on the screen.

They will be in no particular order, so you may have to use either the up or down arrow key to scroll to and select the correct SATA AHCI driver.

I am almost 100% sure that the exact driver you need to scroll to and select is the:

Intel(R) 5 Series 6 Port SATA AHCI Controller

If you now get past the stop error, leave the FDD connected at all times during the XP installation.

It will poll the FDD a few times during the process and load files.

[WolfgangD]

Thanks for the idea, Paul, it's what i thought two days before, as i ebayed an USB-FDD 😉

I'll try your solution as soon as it arrives.

Up to this i never needed a disk for years, but there are some lying around somewhere.

Never had such a trouble installing an OS before.

I wouldn't go through it, if i wouldn't need an XP-Laptop with RS232... PLC-programming.

My old Dell Inspirons TFT died two weeks before and it's kind of trouble to travel with a headless Laptop and plugged in TFT ;))

to be continued...

[Paul_Tikkanen]

Yeah, I guess the problem with your model is you can't change the drive controller setting from AHCI to IDE.

If you can do that, then XP installs easily.

Then you add the sata ahci driver afterward, change the BIOS setting back to AHCI, reboot the PC and all is well.

I use the FDD method to install XP 32 and 64 bit all the time.

Never had a problem doing it that way.

I have been successful and unsuccessful slipstreaming the drivers.

[WolfgangD]

Dear Paul,

that was my idea too, after the first Bluescreen, but unfortunately, it doesn't help. On IDE it bluescreens too.

Ah, little update to the HP-Support-Part of the story... 6550b is to old to get standard-support, one way could be the prepaid-support ( ~40€ for one problem) but i think all they could do is the same we do by our own at the moment.

I'm pretty sure, the FDD-idea will help.

Hope so 😉

[Paul_Tikkanen]

I hope so too, because setting the controller to IDE should have let XP install without error.

Have you tried Vista or W7?

Those don't need drive controller drivers to install.

[WolfgangD]

I tried w7 and it asked for driver... !?!