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04-30-2017 10:04 PM
A client has a new laptop, in a business environment, we do not like having "extra" software on the devices. Which of the following software applications can be removed?
HP Performance Advisor
HP Jumpstart Launch
HP Software Setup
HP MAC Address Manager
HP JumpStart Bridge
Discover HP Touchpoint Manager
HP System Default Settings
HP Device Access Manager
HP SoftPaq Download Manager
HP ESU for Microsoft Windows 10
HP ePrint SW
HP JumpStart Apps
HP Hotkey Support
HP Support Solutions Framework
HP Registration Service
HP Sure Connect
HP 3D DriveGuard
Would appreciate a response.
05-01-2017 07:01 AM - edited 05-01-2017 07:02 AM
Definitely not the following...
HP Hotkey Support -- controls the function keys.
HP 3D DriveGuard -- controls the accelerometer (parks the hard drive heads in case the notebook is accidentally bumped or dropped).
You can also explore the C:\drive, find and back up the SWSetup folder to a portable storage device, and then delete the folder.
The SWSetup folder contains the software and driver installation files for the PC.
The files in the folder are not needed for the PC to operate. You only need them in order to reinstall a program or driver.
You can also do that from the support page for the notebook.
You'll probably gain at least 1 GB of drive space after you delete that folder.
10-29-2018 10:02 AM
I remove the following and do not have any issues.
HP Jump Start Apps, Bridge and Launcher
HP MAC Address Manager (used to keep the same address when laptop is in a Docking Station)
HP Device Manager (required removal to remove Client Security)
HP Client Security
HP Velocity (used for HP Thin Clients network optimization)
HP Connection Manager
In Short, I only keep
HP Hot Key Support
HP 3D DriveGuard
HP ESU for WIndows 10
HP Support Assitant
HP Softpaq Download Manager
HP Solutions Framework
HP Wireless Buttion Driver
Hope this helps the next person who Google it!
12-06-2018 05:20 PM
You never answered the question. I realize it is not to your interest nor HP with whom you work for, but it would be nice if someone asks a question, you should at least make an effort to answer. This is why you are there. You know when I read your answer, I laughed out loud. It could have been any other question and still give him that answer. Pretty funny. Did you at least read the question? Looks to me that you did not.
03-11-2019 07:12 AM
So much software on these HP Laptops that are just hogging the systems... I always remove as much as possible, I also remove HP Sure Click and HP Sure Connect. All these extra filter drivers in the system are unnessary. All these popups from all these apps and an End user has no idea what it is about.. They really should make an "I'm the expert config wizard" that then sets everything up and then NEVER bother the end user again.