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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
HP Pavilion g6-1240sa
Microsoft Windows 7 (64-bit)

After installing Windows 10 today my WiFi will not connect. I have tried updating the driver (Ralink RT5390 802.11b/g/n WiFi Adaptor) and it tells me its upto date. im assuming this driver is the issue but not sure how i can fix this.

 

My laptop model is: HP Pavilion g6-1240sa Notebook, Windows 7 home premium (x64)

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

See if the W10 Ralink wireless driver works for you...

 

TITLE: MediaTek (Ralink) Wireless LAN Adapter Driver

VERSION: 5.0.57.0 REV: A
DESCRIPTION:
package contains the driver installation package for the Mediatek (Ralink)
wireless LAN Controller in the supported notebook models running a supported
operating system.

OPERATING SYSTEM(S):
Microsoft Windows 10 32
Microsoft Windows 10 64

LANGUAGE(S): Global

DEVICES SUPPORTED:
802.11n Wireless PCI Express Card LAN Adapter
Mediatek MT7630E 802.11bgn Wi-Fi Adapter
Ralink RT3090 802.11b/g/n WiFi Adapter
Ralink RT3290 802.11b/g/n Wi-Fi Adapter
Ralink RT3592 802.11a/b/g/n WiFi Adapter
Ralink RT5390 802.11b/g/n WiFi Adapter
Ralink RT5390R 802.11b/g/n WiFi Adapter

FIXES:
- Provides the WHQL driver initial release to support Windows 10.

 

ftp://ftp.hp.com/pub/softpaq/sp71501-72000/sp71571​.exe

 

 

View solution in original post

20 REPLIES 20
HP Recommended

Hi:

 

See if the W10 Ralink wireless driver works for you...

 

TITLE: MediaTek (Ralink) Wireless LAN Adapter Driver

VERSION: 5.0.57.0 REV: A
DESCRIPTION:
package contains the driver installation package for the Mediatek (Ralink)
wireless LAN Controller in the supported notebook models running a supported
operating system.

OPERATING SYSTEM(S):
Microsoft Windows 10 32
Microsoft Windows 10 64

LANGUAGE(S): Global

DEVICES SUPPORTED:
802.11n Wireless PCI Express Card LAN Adapter
Mediatek MT7630E 802.11bgn Wi-Fi Adapter
Ralink RT3090 802.11b/g/n WiFi Adapter
Ralink RT3290 802.11b/g/n Wi-Fi Adapter
Ralink RT3592 802.11a/b/g/n WiFi Adapter
Ralink RT5390 802.11b/g/n WiFi Adapter
Ralink RT5390R 802.11b/g/n WiFi Adapter

FIXES:
- Provides the WHQL driver initial release to support Windows 10.

 

ftp://ftp.hp.com/pub/softpaq/sp71501-72000/sp71571​.exe

 

 

HP Recommended

Thanks for the help, now working fine.

HP Recommended

You're very welcome.

HP Recommended

Hi,

 

I have an similar problem, my wifi card drops out on boot, and I must manular lanch it each time,...and after a while it drops out again. Pritty annoying!

 

Im running a HP pavillon p6755sc system and current using  the ; 802.11n Wireless LAN Card,   (previous operating sytem win 7)

 

I´ve search the HP site for any  driver update´s, which led me to this..  

How do I go forward!? 

 

Yours

Nils

 

 

 

HP Recommended

Hi, @chris_Joen

 

The picture of the wireless card on your PC's support page shows it to be a Ralink wireless card.

 

If that is the case, see if the W10 Ralink wireless card driver works any better.

 

http://h20566.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_150624_1

 

If that doesn't resolve the problem, unfortunately, I won't be able to help you any further with this matter.

HP Recommended

Thanks! I downloaded an installed  the driver.

 

However,  the problem must be in windows network  settings , because if I drop my LAN connection (fiber...) the Wifi connectivity stays on, as I would like to. Running both at the same time leds to drop in wifi connectivity, as explained earlier. So it´s a matter of network  hirarki. 

Can´t rememberd in windows settings where I last changed just that preference.

 

Thanks!

 

Nils

 

 

 

 

 

 

 

 

HP Recommended

You're very welcome, Nils.

HP Recommended

Hello I've the same issue, but when i search for new drivers for my Wi-Fi card It says there aren't any compatible with Windows 10

 

http://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-dv6-6c00-Entertainment-Notebook-PC-serie...

 

What can I do?

SPECS:

Netbook: HP Pavillion dv6-6c80el

Wi-Fi Card: Realtek RTL8188CE 802.11b/g/n WiFi Adapter

HP Recommended

Hi, @Leus_21 :

 

Driver support from Realtek ended for the RTL8188CE 802.11b/g/n WiFi Adapter ended with W8.

 

This was the final driver released for that model card.

 

If the auto install doesn't work, try manually installing the driver.

 

This package contains the driver installation package for the Realtek RTL8188CE wireless LAN Controller in the supported notebook models running a supported operating system.

 

File name: sp59181.exe

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