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- Windows 7 64 bit drivers for HP ENVY 17-j002er

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10-31-2013 09:29 AM
Most of the drivers that I provided in the earlier thread will work for your unit.
If you still see any missing drivers and need them, please follow these steps:
1. In the Run box type devmgmt.msc.
2. Unknown devices would be listed as such and marked out with a yellow question mark.
3. Select the unknown device or other device for which you need drivers and right click to access Properties.
4. In the Properties window click on Details tab and select Device Instance Id or Hardware ID from the drop down.
5. An alphanumeric string like this PCI\VEN_1217&DEV_7130&SUBSYS_012F1025&REV_01\4&6B16D5B&0&33F0 is the identification marker for the device.
6. Please provide this number so that we can suggest the appropriate driver.
Regards,
Vidya
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10-31-2013 10:45 AM
Hello again,
most of devices work. Still, no application for FingerPrint, No Fn Keys working and next devices UNKNOWN:
1. PCI\VEN_10EC&DEV_5227&SUBSYS_1966103C&REV_01\4&292BA599&0&00E3
2. PCI\VEN_8086&DEV_8C3A&SUBSYS_1966103C&REV_04\3&11583659&0&B0
3. ACPI\INT33A0\0
thank You!
11-04-2013 11:42 AM
RazvanS
Here are the drivers that you need.
1. ftp://ftp.hp.com/pub/softpaq/sp61001-61500/sp61260.exe
2. http://ftp.hp.com/pub/softpaq/sp46501-47000/sp46639.exe
3. http://ftp.hp.com/pub/softpaq/sp54501-55000/sp54918.exe
Please feel free to re-post if you have any further questions or concerns
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter
11-23-2013 11:21 AM
1. PCI\VEN_8086&DEV_8C3A&SUBSYS_1966103C&REV_04
(PCI Simple Communications Controller)
2. PCI\VEN_10EC&DEV_5227&SUBSYS_1966103C&REV_01
(PCI Device)
3. PCI\VEN_8086&DEV_8C22&SUBSYS_1966103C&REV_05
(SM Bus Controller)
4. PCI\VEN_8086&DEV_8C31&SUBSYS_1966103C&REV_05
(Universal Serial Bus (USB) COntroller)
5. ACPI\HPQ6007
(Unknown device)
Thank You in advance
Mladen
11-26-2013 12:30 PM
Hello makitheking
I understand you need your drivers for an HP ENVY 17-j003sa running Windows 7 64-bit? I am providing you a link to a post here by @Paul_Tikkanen where he answers the very question you are asking.
I hope this answers your question. Thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter
11-27-2013 03:40 AM
When I install HP SimplePass, it says some error on loading, and con not start at all. Is there solution to this problem?
11-27-2013 09:11 AM
Hello again makitheking
This sounds like a different issue than your first post. Did the drivers work and install the PCI devices for you? I would like to get one issue resolved before jumping into a second issue as the solution for one may affect another. If you could just provide an update as to the status of the PCI devices from your first post I will gladly move on to the HP SimplePass issue with you.
Thanks and I look forward to your response. Enjoy the rest of your day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter
01-08-2014 11:12 AM
Hello, guys. i'm back.
Ethernet Controller:
PCI\VEN_10EC&DEV_8168&SUBSYS_1966103C&REV_0C\4&38629CFD&0&00E6
PCI Device:
PCI\VEN_10EC&DEV_5227&SUBSYS_1966103C&REV_01\4&292BA599&0&00E3
The drivers below doesn't work under windows 7 ultimate x64.
http://ftp.hp.com/pub/softpaq/sp55001-55500/sp55105.exe
ftp://ftp.hp.com/pub/softpaq/sp61001-61500/sp61260.exe
Could you please help me?
Thanks,
Sergey K.
