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- Windows 8 Blue screen errors

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05-27-2014 10:07 AM
Hello, I have some troubles with Windows... First I hade the 0cx000000f error, wich did not allow me to boot windows, and wich I fixed formating my computer and reinstalling windows (actually I installed a download version of windows wich I activated with my personal Product Key). It seemed done for the first times, but then I restarted computer and I got another blue screen, the "UNMOUNTABLE_BOOT_VOLUME"... I have tried hard to fix this, but the onl thing I can do is formatting my pc again and reinstall Windows 8, but when I restart error comes back. When error is affecting PC I can't even boot Windows 8 DVD... Please someone help me...
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05-31-2014 10:43 AM
Hey! It seems like I fixed this! Now I am writing about it so if somone had the same issue can try to fix it this way. It seems like I was right to think that BIOS and OS weren't compatible...
To fix the error I followed this steps:
1. I went to BIOS and disabled secure boot to enable legacy support..( F10>System Configuration>Boot Options...)
2. I used a bootable software, Gparted, making it start pressing F9 and then Internal DVD, and I formatted all my HDD volumes, then I deleted all volumes to have just one volume left..
3. I used the Windows 8.1 DVD to run "Recovery System" and then used prompt to convert my HDD to GPT - Recovery>Troubleshoot>Advanced>Prompt>(then write the following comands..) diskpart>select volume "your own volume number">clean>convert gpt... (the mistake I made before is that I tried to install win 8 wich can be installed only on an MBR HDD but needs a GPT HDD to run fine, and I was trapped into MBR format somehow before)
4. I installed Windows 8.1 (from DVD) and my PC Drivers and it now seems to work fine, though I am still unable to use secure boot even if UEFI is installed, but that doesn't matter that much...
At least the error was the uncompatibility between the OS (win 😎 and the latest BIOS (25th version) and the wrong HDD format (MBR) that I used in order to install Windows 8, system that was evidently too old for the BIOS version..
05-27-2014
10:14 AM
- last edited on
04-20-2016
02:29 PM
by
OscarFuentes
First step to try is to run Windows updates. If that doesnt resolve the issue then capture the Bluescreen error, search in microsoft.com for an patch (kb*******), If that dosnt resolve then Windows Reset, else System Recovery.
Reset:
http://support.hp.com/us-en/document/c03546603
Recovery:
http://support.hp.com/us-en/document/c03489643
Karthik
--Say "Thanks" by clicking the Kudos (purple thumbs up icon in the lower right corner of a post)
--Please mark the post that solves your problem as "Accepted Solution"
05-27-2014 01:54 PM
Hi! I actually can't run Reset 'cause I am unable to run safe mode.. What I can try is to use HP System Recovery from a DVD.. Is there a way to have it on a DVD? Maybe by an ISO file?
I have also installed Ubuntu on my Laptop aiming to try a fix from it, do you know anything that could be useful?
Thank you very much.
05-27-2014
02:00 PM
- last edited on
04-20-2016
02:29 PM
by
OscarFuentes
This would help you:
http://support.hp.com/us-en/document/bph07143
Karthik
--Say "Thanks" by clicking the Kudos (purple thumbs up icon in the lower right corner of a post)
--Please mark the post that solves your problem as "Accepted Solution"
05-30-2014 09:48 AM - edited 05-30-2014 09:49 AM
Scuse, I don't think I can fix it by there, because my error is in the boot part of my hard drive.. And even if I reinstall the system after formatting the error affects the hard drive again.. I am using legacy support to boot bacuse if I boot with secure boot I get the F30 Error, wich says that no system is installed in my HDD.. My BIOS is upgraded to the last version but my OS is Windows 8 (first version), maybe I should upgrade to Win 8.1, u think it worths a try?
05-30-2014 12:58 PM
The only thing that lets the puzzle uncomplete in my mind is why Ubuntu (and also Windows though just before I restart it) let me use Hard Drive like there was no problem.. That's why I thought that maybe my BIOS version (the 25th) is not compatible with the first version of Windows 8 (the one I installed).. Or maybe I could try a Hard Disk reset but can just do it from GParted's terminal because I am not so briliant with Ubuntu and I'm unable to use Safe Modes or things like that.. HP Recovery Disk is able to reset the HDD?
05-31-2014 10:43 AM
Hey! It seems like I fixed this! Now I am writing about it so if somone had the same issue can try to fix it this way. It seems like I was right to think that BIOS and OS weren't compatible...
To fix the error I followed this steps:
1. I went to BIOS and disabled secure boot to enable legacy support..( F10>System Configuration>Boot Options...)
2. I used a bootable software, Gparted, making it start pressing F9 and then Internal DVD, and I formatted all my HDD volumes, then I deleted all volumes to have just one volume left..
3. I used the Windows 8.1 DVD to run "Recovery System" and then used prompt to convert my HDD to GPT - Recovery>Troubleshoot>Advanced>Prompt>(then write the following comands..) diskpart>select volume "your own volume number">clean>convert gpt... (the mistake I made before is that I tried to install win 8 wich can be installed only on an MBR HDD but needs a GPT HDD to run fine, and I was trapped into MBR format somehow before)
4. I installed Windows 8.1 (from DVD) and my PC Drivers and it now seems to work fine, though I am still unable to use secure boot even if UEFI is installed, but that doesn't matter that much...
At least the error was the uncompatibility between the OS (win 😎 and the latest BIOS (25th version) and the wrong HDD format (MBR) that I used in order to install Windows 8, system that was evidently too old for the BIOS version..
