Windows could not find a driver for your network adapter

[EdCC]

Model: HP Pavilion g7-2043sf

Product number: B1P51EA#ABF

Today I did a clean install of Windows 7 on this laptop and I cannot connect to the internet through wifi. When troubleshooting I get this message:

Windows could not find a driver for your network adapter
Windows did not detect a properly installed network adapter. If you have a network adapter, the drivers for the adapter may not be installed correctly.
Install a driver for your network adapter
 
Collection information
Windows Version: 6.1
Architecture: amd64
Time: Thursday, December 24, 2015 12:34:16 PM

In the Control Panel I found this information:

Ethernet controller: the drivers for this device are not installed (Code 28)
Hardware IDs
PCI\VEN_10EC&DEV_8136&SUBSYS_1844103C&REV_05
PCI\VEN_10EC&DEV_8136&SUBSYS_1844103C
PCI\VEN_10EC&DEV_8136&CC_020000
PCI\VEN_10EC&DEV_8136&CC_0200

Network controller: the drivers for this device are not installed (Code 28)
Hardware IDs
PCI\VEN_1814&DEV_539A&SUBSYS_1839103C&REV_00
PCI\VEN_1814&DEV_539A&SUBSYS_1839103C
PCI\VEN_1814&DEV_539A&CC_028000
PCI\VEN_1814&DEV_539A&CC_0280

I have visited this side: http://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-g7-2000-Notebook-PC-series/5226249/model...

Do I need all the network drivers?

Thankyou.

[Paul_Tikkanen · Accepted solution]

Hi:

You need these drivers...

This package provides the Realtek Local Area Network (LAN) Driver that enables the Realtek Network Interface Card (NIC) Chip in supported notebook models that are running a supported operating system.

File name: sp55979.exe

This package contains the driver installation package for the Ralink Wireless LAN Controllers in supported notebook models that are running a supported operating system.

File name: sp58586.exe

[EdCC]

Thank you Paul, especially for being so prompt.

I am not very confident with Windows - is it as simple as copying these .exe files to the laptop and running them?

Thanks again.

Edwin

[Paul_Tikkanen]

You're very welcome, Edwin:

Yes, download and double click on each file to run it.

The files are auto install files which will automatically install the drivers you need.

Just follow the on screen instructions when the installation window appears after running the file.

You will have to download the files to another PC, copy them to a usb flash drive or CD and use either media to install on the PC needing the drivers.

If you use a USB flash drive, make sure you plug it into a usb 2 port.

[EdCC]

Thank you once again Paul, that has all worked perfectly and I am on the internet.

If you are able, I have a related question about other missing drivers - should I download these or will they update automatically now I am online?

PCI Device (the drivers for this device are not installed: code 28)
Hardware IDs
PCI\VEN_10EC&DEV_5229&SUBSYS_1844103C&REV_01
PCI\VEN_10EC&DEV_5229&SUBSYS_1844103C
PCI\VEN_10EC&DEV_5229&CC_FF0000
PCI\VEN_10EC&DEV_5229&CC_FF00


PCI Simple Communications Controller (the drivers for this device are not installed: code 28)
Hardware IDs
PCI\VEN_8086&DEV_1E3A&SUBSYS_1844103C&REV_04
PCI\VEN_8086&DEV_1E3A&SUBSYS_1844103C
PCI\VEN_8086&DEV_1E3A&CC_078000
PCI\VEN_8086&DEV_1E3A&CC_0780


SM Bus Controller (the drivers for this device are not installed: code 28)
Hardware IDs
PCI\VEN_8086&DEV_1E22&SUBSYS_1844103C&REV_04
PCI\VEN_8086&DEV_1E22&SUBSYS_1844103C
PCI\VEN_8086&DEV_1E22&CC_0C0500
PCI\VEN_8086&DEV_1E22&CC_0C05


USB Controller (the drivers for this device are not installed: code 28)
Hardware IDs
PCI\VEN_8086&DEV_1E31&SUBSYS_1844103C&REV_04
PCI\VEN_8086&DEV_1E31&SUBSYS_1844103C
PCI\VEN_8086&DEV_1E31&CC_0C0330
PCI\VEN_8086&DEV_1E31&CC_0C03

Thanks,

E

[Paul_Tikkanen]

Anytime.

Glad to be of assistance...

Here are the links to the drivers you need in the order you posted the ID's...

This package contains the driver that enables the Realtek Card Reader in supported notebook models that are running a supported operating system. The card reader enables users to read from or write to supported removable storage cards, which are typically used in digital cameras, digital music players, and cellular phones.

File name: sp55978.exe

This package provides the Intel Management Engine Interface (MEI) Driver for the supported notebook models and operating systems. The Intel Management Engine Interface enables communication between the host operating system and the Intel Management Engine firmware.

File name: sp55972.exe

Note:  Install the smbus controller driver first and reboot.  Then you can install the rest in any order you want.

This package contains the Intel Chipset Installation Utility and Driver for supported notebook models and operating systems. This utility enables the operating system to show the correct name for the installed Intel hardware in the Microsoft Windows Device Manager.

File name: sp55970.exe

This package provides the Intel USB 3.0 Host Controller Driver for the supported notebook models and operating systems. The driver enables USB 3.0 devices.

File name: sp55975.exe

[EdCC]

Wonderful, that's worked perfectly.

Thank you very much again Paul, this laptop is for my mum (currently running XP on a machine over 10 years old) so she is very grateful - she says thank you and happy christmas.

E

[Paul_Tikkanen]

You're very welcome.

I wish you and your Mom a very Merry Christmas, and a Happy, Healthy and Prosperous New Year!