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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-13-2017 11:33 PM

HP Recommended
Product: Compaq 15-a052sg
Operating System: Microsoft Windows 8.1 (64-bit)
Hi,

Recently I have replaced the old hdd with an ssd. The old hdd had windows 8.1 x64 preinstalled, it is possible to reuse the windows license on the new ssd? If yes, how can i do it?
Thank you!
3 REPLIES 3

‎03-14-2017 11:31 AM - edited ‎03-14-2017 11:32 AM

HP Recommended

@danny79,

Welcome to HP Forums, this is a great place to get support, find answers and tips.


Thank you for posting your query, I'll be more than glad to help you.

I understand that you wanted to know if you can reuse the windows license on the new SSD.

 

You cannot reuse the windows license on the new SSD. You need to reinstall the operating system from the recovery CD. 

 

Hence, you may use the retail version of the Recovery CD or call HP Phone Support at the link: www.hp.com/contacthp to order one if available.
 

You have a good day ahead.

Rainbow23 - HP Support.
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‎03-14-2017 12:34 PM

HP Recommended

Thanks:smileysad:!

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‎03-14-2017 12:41 PM

HP Recommended

@danny79,

You are welcome.

 

Feel free to ask your queries as this forum has some of the best people in the world available and ready to help.

 

It was a pleasure assisting you. You have a good day ahead.

Rainbow23 - HP Support.
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