Wireless Adapter disabled (error code 702) on HP Elitebook 8560w

[Htuananhkts]

Yes. I installed this BIOS.

sp54160.exe

[Keiki]

My work laptop is an Elitebook 8460p that formerly had F.08 bios. I just updated to F22 and now I get this same error on boot: WLAN Module ID (702) - Wireless Adapter disabled. Apparently after upgrading to any bios version beyond F13, you cannot return to earlier versions.

As I was just given this laptop 2 weeks ago, I don't know what adapter came with the system to determine if it's supported by F22, but obviously the bios doesn't think it is!

It seems that many people have these types of problems with HP bios updates.

I'm hoping someone from HP will read these and work some magic...thank you!

[iimTOMATO]

Hi, may I know how did you solve the problem subsequently? Because Im facing the same thing now too.

I just bought a HP Probook 4431s few weeks ago and when I turned it on today, it says

Wireless Module not supported
The system has detected a Wireless module installed in the system is not supported and disabled it
WLAN Module ID (702)
For more information, please visit: www.hp.com\go\techcenter\startup 

[alif007]

I have same problem and same start up error message.

I should mention that I recently change may lap-top main board and my lap top model in Pavilion DM4-1265dx

ATHEROS : AR5B93

FCC ID : PDD-AR5B93

IC: 4104A-AR5B93

Thanks for any help

[Raziane]

My laptop is a DV6-3030tx. Can you please post the compatible cards

[Dunidar]

Raziane

I am linking you to an HP Support document called “HP Pavilion dv6 Entertainment PC Maintenance and Service Guide” below. You will see on page 6 a list of supported Wireless cards. I am also listing those below for you.

HP Pavilion dv6 Entertainment PC Maintenance and Service Guide

http://h20565.www2.hp.com/portal/site/hpsc/template.BINARYPORTLET/public/kb/docDisplay/resource.proc...

● Atheros 9285G 802.11b/g/n 1x1 WiFi Adapter

● Atheros 9280AGN 802.11a/b/g/draft-n WiFi Adapter

● Broadcom 4313 802.11b/g/n 1x1 WiFi Adapter

● Broadcom 4313 802.11b/g/n 1x1 WiFi and 2070 Bluetooth 2.1+EDR Combo adapter

● Broadcom 43224 802.11a/b/g/n 2x2 WiFi Adapter

● Ralink RT3090BC4 802.11b/g/n 1x1 WiFi and Bluetooth 2.1+EDR Combo Adapter

If you have any further questions or concerns please feel free to re-post.

[ARSHDEEP]

Wireless Module not supported
The system has detected a Wireless module installed in the system is not supported and disabled it
WLAN Module ID (702)

For more information, please visit: www.hp.com\go\techcenter\startup

I START MY LAPTOP THIS MSG IN DISPLAY ........

PLEASE HELP ME WHAT CAN I DO ..????????

[Dunidar]

ARSHDEEP

Could you provide a little more information so we have try to assist? What is the product number of your computer? I am linking a document below that will explain how to find your product number. Also, if you have made any changes to your computer such as putting in a different video card please provide what information you can about that as well.

How Do I Find My Model Number or Product Number?

http://support.hp.com/us-en/document/c00033108

Please re-post when you have the necessary information so we can try to assist.

[ARSHDEEP]

pavilion g6 1301tx model number 

PRODUCT NO   -  [Product Key Removed]

[Dunidar]

ARSHDEEP

Are you still using the original Wireless card that came with the computer or have you replaced it?

Have you made any changes lately such as updating the BIOS or operating system?

Any information you can provide with assist in finding a resolution to your issue.

Please feel free to re-post with additional information.