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Student
Posts: 1
Member Since: ‎07-25-2012
Message 1 of 11 (10,781 Views)

a disk read error occured. Press ctrl+alt+del to restart

I turned on my laptop and i am getting the message A disk read error occurred.  Press crt+alt+del to restart.   I did but nothing happened.  I am still getting the same message

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Teacher
Posts: 87
Member Since: ‎07-11-2012
Message 2 of 11 (10,778 Views)

Re: a disk read error occured. Press ctrl+alt+del to restart

The issue could be with the Hard Drive, try testing it by running a Hard Drive Self Test.

Power up the notebook, tap F10 key on startup, and at the BIOS Setup Screen, select Diagnostics >> Primary Hard Drive Self Test.

Let the Short and Long Test complete. If you receive any error with the test, that would confirm a Hard Drive failure.

Please provide the exact notebook Model and Product Number with the results.
Honor Student
Posts: 2
Member Since: ‎05-31-2013
Message 3 of 11 (9,506 Views)

Re: a disk read error occured. Press ctrl+alt+del to restart

after the test,it says

Test Finished:Failed

 

Test Status: 7(Completed with the read element of the test failed)

Provost
Posts: 37,821
Member Since: ‎11-12-2008
Message 4 of 11 (9,502 Views)

Re: a disk read error occured. Press ctrl+alt+del to restart

[ Edited ]

You will have to replace the hard drive. A retail 2.5" SATA hdd can be used.Be sure to get one of at least as large a capacity as the original to use your Recovery Disks. It can be larger but not smaller..for instance if you have a 320gb hdd it could be replaced with 500gb but not 250gb.

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Honor Student
Posts: 2
Member Since: ‎05-31-2013
Message 5 of 11 (9,476 Views)

Re: a disk read error occured. Press ctrl+alt+del to restart

thanks ,your so awesome
Student
Posts: 1
Member Since: ‎12-17-2013
Message 6 of 11 (9,000 Views)

Re: a disk read error occured. Press ctrl+alt+del to restart

turned my notebook on and constantly getting a disk read error

HP Support Agent
Posts: 16,542
Member Since: ‎09-02-2013
Message 7 of 11 (8,989 Views)

Re: a disk read error occured. Press ctrl+alt+del to restart

[ Edited ]

Hi Gbrenda,

 

I understand you are getting a disk read error occured and then have to press ctrl+alt+del to restart. A hard or forced reset may restore functionality. When performing a hard reset, you must disconnect or remove all peripheral devices.

 

http://support.hp.com/us-en/document/c01684768

 

Hope this helps.

 

Thanks

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Student
Posts: 1
Member Since: ‎12-04-2014
Message 8 of 11 (8,033 Views)

Re: a disk read error occured. Press ctrl+alt+del to restart

pavilion g6 notebook

Honor Student
Posts: 1
Member Since: ‎11-05-2015
Message 9 of 11 (6,339 Views)

Re: a disk read error occured. Press ctrl+alt+del to restart

hp 6730b windows 7 status=failed=replace hardisk 1 warranty id=6200n-00000-25305-cnu81-10008-01 another test says operating system not found i bought a hp compaq pcs automatic driver recovery disk online is there a command i should use like f1-f12 also bought windows7 system recovery disk im kinda computer stupid help would be much appeciated

 

Honor Student
Posts: 2
Member Since: ‎11-06-2015
Message 10 of 11 (6,300 Views)

Re: a disk read error occured. Press ctrl+alt+del to restart

Short test is taking two hrs
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