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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-20-2017 05:29 AM

HP Recommended
Product: pavilion g6
Operating System: Microsoft Windows 7 (64-bit)
I had purchased hp pavilion g6 in 2013,in 2013 I had booted the recovery cd,how to reinstall Windows 7 home basic recover cd in my machine
4 REPLIES 4

‎03-20-2017 07:05 AM

HP Recommended

@sagartam

 

Hello;

Allow me to welcome you to the HP forums!

 

Sorry, but I don't understand your question.

 

This recover disk, did it come from HP?  Did you create it yourself using the HP Recovery Manager?

 

IF so, the way to restore Win7 is to boot the PC using this recovery disk, pressing F11 while booting, and selecting the option to do a full factory reset.

 

Please provide more details if this is not what you want to do.


We can proceed when you provide the information.

Thanks



I am a volunteer and I do not work for, nor represent, HP
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‎03-20-2017 09:34 AM

HP Recommended
when I purchased laptop then I got recovery drive of Windows 7home basic ,I had generated 5 CD from it, after that I installed Windows ultimate,but now I want to install again my original OS which is booted in 5 CD disc,now I forget the step of installation, so help me to install it stepwise,
but I required all data as it is only change the OS without formating of data
thank you
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‎03-20-2017 12:43 PM

HP Recommended

@sagartam

 

Sorry but we here would have no idea of the order of the disks.  

 

You should have numbered them when you created them.

 

The HP Recovery Media that you purchase has their disks numbered with labels.



I am a volunteer and I do not work for, nor represent, HP
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‎03-21-2017 11:57 PM

HP Recommended
Sir in my laptop there are showing empty CD in drive will you send the me link of cd driver
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