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Telis13 Tutor
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atikmpag.sys blue screen

Hello there,so i got this atikmpag.sys blue screen appers in my laptop,i though i could fix it with a format ao i tried than,now not only it didnt got fixed but i cant run in safe mode anymore because windows have so install,any way to get rid of the blue screen?my laptop is G62-b90EV,
Thanks in advance
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Hi there @Telis13 

 

Welcome to the HP Support Forums!

 

I understand that you are suffering the ravages of a blue screen unfortunately. It is hard to say exactly what happened but as you are also not able to get into safe mode some of the normal fixes that could be tried are not as available.

 

Here is a post I found on seven forums that may help, as it addresses the ati driver.

Windows 7: BSOD at random situations caused by atikmdag.sys - www.sevenforums.com 

 

If that does not help then my recommendation is to try a system restore to a date before the problem occurred.

Using Microsoft System Restore (Windows 7)

 

Let me know how that works for you.

Malygris1
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Telis13 Tutor
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Ok,i finally somehow managed to run in safe mode,can you tell me what can i do to fix the atikmpag.sys blue screen through safe mode?

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@Telis13 

 

Ok since you have managed to get into safe mode. You can try removing the the video driver and reinstalling the driver from the HP Support website.

 

HP G62-b90EV Notebook PC Drivers

 

Be sure to select the correct operating system for your notebook and download the updated driver. I am assuming that you will do this on another computer and transfer the driver to your computer using a flash drive or some other usb removable media.

 

After trying that then reboot the computer and see if the problem remains. IF it does then try the things from my previous post. If the system restore does not work for you, then I would recommend backing up the contents of your hard drive to another driver and then perform a a system recovery.

 

Performing an HP System Recovery (Windows 7)

Troubleshooting HP System Recovery Problems (Windows 7)

Malygris1
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Telis13 Tutor
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I fixed it before you post,I just went to C:windows/drivers/atikmpag.sys and just deleted the file,i reboot and the bsod didnt appeared,then i just download latest Ati graphics driver and everything is fine now.

Anyway thanks for your help!

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DmitryAdam Honor Student
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Hello, I'vw do everything that you said, but. My screen still blur, aero effect still cannot running. If I installed the driver again, the same trouble (BSOD) will appear. thanks. BTW, if you have working driver for G62, please share the link.
Thanks

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