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‎03-03-2017 05:51 PM

HP Recommended
Product: Example: Pavilion 15 p 278tx
Operating System: Microsoft Windows 8.1 (64-bit)
I have recently changed my lap motherboard after that i continously encounted with many errors and solved one by one using hp forums but now hp shutdowns automatically and restart on it own says collecting data for analysis wuth error code : KMODE and kernal data inpage error. I tried to restart again but it come up with different error , its start automatic repair and with blue screen shows system needs to be repaired operating system can't be located because the kernal is missing or contains error

What i do now?
2 REPLIES 2

‎03-04-2017 04:27 AM

HP Recommended

You can use the usb recovery flashdrive that you should have created by now to repair the operating system, or if that fails, to reinstall the operating system.

 

You can remove the hard disk frm the notebook and put it in an external enclosure.

 

The next step would be to connect it to another PC and copy the important data that is on the hard disk.


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‎03-06-2017 02:54 AM

HP Recommended
Ok sir i will try that
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