bluetooth driver missing on HP ENVY 6-1209tx Ultrabook

[maryamis]

hi,

       i deleted some un necessary softwares installed on my laptop.and after that i am unable to connect my mobile to the laptop.somehow it says it is missing is

so the hardware id of the first yellow marked device is

BTHENUM\{00001801-0000-1000-8000-00805f9b34fb}_VID&00010075_PID&0100
BTHENUM\{00001801-0000-1000-8000-00805f9b34fb}_LOCALMFG&0002

i dont know what to do now ? do i have to give you all the yellow marked sign's hardware id's ???

please do let me know.i will be very grateful to you .

Regards

[CherylG]

Reinstalling Drivers/Software >> Windows 8

[Paul_Tikkanen]

Hi:

From your screen shot, it looks to me like you have Windows 7 running on your notebook.

Try installing the latest bluetooth driver for the INTEL CENTRINO WIRELESS-N 2230 wireless card your notebook comes with.

The second driver on the list is for W7 64 bit:

https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=23998

[maryamis]

i am running windows 7 on my system.

[maryamis]

hi,

      the driver you suggested installed bluetooth latest driver and some other devices.let me show you in pic.

i dont know what they are used for. but my issue is still same.i am unable to connect my mobile with laptop.last day it was saying bluetooth driver missing.today it was saying install a missing driver nokia suite... i dont have nokia or used nokia device with this laptop ever...and even after i installed nokia suite it cannot connect my moble because that is samsung.

my recent problem is i dont know what i did that is not letting the mobile to get connected to laptop through USB.even through kies it says

so please help me know what should i do?

 thanks for your help for software

Regards

[maryamis]

hi,

        i am getting this message again although the driver you suggested is installed

[Paul_Tikkanen]

Hi:

Unfortunately, I would not know what the problem could be.

The parts list for your notebook indicates it has the Intel Centrino 2230 wireless card and that would be the correct bluetooth driver for it.

You can try the W7 driver from the m6t-1000 which has the same hardware as yours.

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-108425-1&cc=us&dlc=en&lc=en...

If that doesn't work, I don't have any other suggestions for you.

[maryamis]

hi.

      thankx a lot.you are right.it is centrino wireless-n 2230. and the driver u suggested is working fine.i am referring to the further problem.like when you connect your mobile to laptop for the first time it installs its driver or USB driver for that matter...there was some USB driver starting with samsung....which is not here now that is why i am having problems and confusions...

if you could suggest me how to make laptop connect to the Moble again ? if it does not bother you ...

thanks

[Paul_Tikkanen]

You're very welcome.

Unfortunately, I wouldn't know what you need to do.

That would be a driver needed for your phone.

I would connect the phone with a usb cable and see if windows installs a driver.

Also run the windows update program with the phone connected and see if windows finds a driver update for it.

[maryamis]

hi,

     i installed a fresh copy of windows 7 which is working fine now with every accessory....only one problem...it has beats audio ...and every time i restart the laptop the audio in icon seems to be working fine but in fact there wont be any audio so i would have to uninstall its original driver that comes with the laptop specs and it installs defalut high defination audio itself...what can i do ?? i installed fresh driver from Software & driver downloads HP ENVY 6-1209tx Ultrabook | HP® Support but it still gives me same problem.on every restart it disappears.

regards