bluetooth drivers Elitebook 8440p

[KhunLo]

Hello, 

I have two devices (Blackberry and Ipad) that i'd like to connect in bluetooth to the laptop but it is unsuccessful at the moment; when checking Device Manager i have in the category Other Devices 5 icons for Bluetooth Peripheral Device; here are the Hardware Ids (some have 2 lines):

1.

BTHENUM\{00001132-0000-1000-8000-00805f9b34fb}_VID&0001004c_PID&6d07

BTHENUM\{00001132-0000-1000-8000-00805f9b34fb}_LOCALMFG&000f

2.

BTHENUM\{00001132-0000-1000-8000-00805f9b34fb}_LOCALMFG&000f

3.

BTHENUM\{00000000-deca-fade-deca-deafdecacafe}_VID&0001004c_PID&6d07

BTHENUM\{00000000-deca-fade-deca-deafdecacafe}_LOCALMFG&000f

4.

BTHENUM\{426c6163-6b42-6572-7279-427970617373}_LOCALMFG&000f

5.

BTHENUM\{426c6163-6b42-6572-7279-44736b746f70}_LOCALMFG&000f

How to get the needed drivers?

Please let me know if any additionnal info is needed,

Thanks for your support,

K.Lo

[Paul_Tikkanen · Accepted solution]

Hi:

The only suggestion I can offer is to make sure you have installed the bluetooth module driver.

Windows 7 installs a generic bluetooth driver which leads some folks to believe that the BT is operational but it won't work without the additional HP driver.

http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_81348_2

[KhunLo]

Thanks, 

I can now connect both devices.

I note that in Device Manager I still have the same 5 Bluetooth Peripheral Devices listed under Other Devices...

K.Lo

[Paul_Tikkanen]

You're very welcome.

Sorry that driver didn't take care of those devices as well.

Unfortunately, I have no idea what they are, so I would not know what drivers are needed.