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Honor Student
Posts: 3
Member Since: ‎07-15-2016
Message 1 of 3 (379 Views)

bluetooth

Product Name: hp pavilion g6
Operating System: Microsoft Windows 10 (64-bit)

Bluetooth & Wirless not Connecting

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Honor Student
Posts: 3
Member Since: ‎07-15-2016
Message 2 of 3 (369 Views)

Re: bluetooth

I change the operating system in my hp lapop
Ifter my wifi & Bluetooth not supported.

Could you please advise me how to make
Retired
Posts: 5,851
Member Since: ‎06-08-2015
Message 3 of 3 (325 Views)

Re: bluetooth

Hello @sham123,

 

Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.

 

I came across your post about the WiFi issue, and wanted to help!  I understand that you upgraded your Operating System to Windows 10, and since then, the Bluetooth and WiFi have not been working.

 

To start, can you provide me with the Product Number of the notebook?  Here is a link you can use that will help you find your Model and Product Number: HP Customer Support - Products

 

In the meantime, try reviewing the following document, and let me know how it goes: 
HP PCs - Troubleshooting Wireless Network and Internet

 

Please let me know if this information helps you resolve the issue by marking this post as "Accept as Solution", this will help others easily find the information they may be looking for.  Also, clicking the Thumbs up below is a great way to say thanks!

 

Have a great weekend!

SDF15
I work on behalf of HP

Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
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