build in ram is used at only 800mhz instead of 1333 mhz

[Shishtowich]

Hello , the ram speed on this model (amd) is 1333 as i read on hp site . my laptop is using them at only 800 mhz and i don't know how to fix this . the ram is dd3 and suported by my motherboard beeing the ram that i bought the laptop with . please help me with this problem. thanks

[Huffer]

It is actually DDR3-1600 memory and the actual clock speed is half that or 800 mhz. It is double data rate (DDR) so it "fetches" data twice on each cycle so the convention is that the speed is listed as twice what it really is. So 800 mhz x 2 is 1600.

So you are actually running faster than you thought and all is just fine with your memory. If there are any other questions please post back. 

[Shishtowich]

Thanks for replying but as i said earlier i have ramddr-1333 mhz , you can look up the model . Thanks anyway but that's not it .

[Huffer]

I did look it up and it is you who are mistaken, my friend. Why don't you share a screen shot of what you are looking at and it will become obvious. 

[Shishtowich]

Seriously ?!? I own the laptop so i guess i am not mistaken . I am on my phone at the moment and i can't upload a photo ... Hp 15-g011sq look it up on hp (amd processor) if you have a real solution please comment !

[Huffer]

From the service manual:

Memory module (PC3L, 12800, 1600-MHz): 8-GB 693374-001

4 GB 691740-001

The laptop contains a DDR3-1600 memory module. 

So by what diagnostic tool are you seeing that your memory is running at 800 mhz? The question here is not so much whether I have a solution as it is whether you actually have a problem. 

[Shishtowich]

My friend , i'll tell you improve your search and please come back if you find a solution . I have 4gb ram -1333 ddr3 .

[Huffer]

Why won't you tell us why you think whatever memory you have is running at 800 mhz? Forgive my skepticism but we get people here all the time who do not fully understand what they are looking at and jump to all kinds of dire conclusions that are just not justified by the facts. So if you want help lay your cards on the table. 

[Shishtowich]

My cards are on the table ,i wrote my laptop model , i wrote the problem , i have the laptop and from what cpu-z and taskmanager are telling me i am using my rams at 800 mhz . If you are unable to find or unable to understand that i have a 4 gb ram at 1333 mhz is your problem . I came here to find a solution not to convice people that i have a laptop . http://support.hp.com/us-en/product/HP-15-g000-Notebook-PC-series/6545564/model/7264912 the closest link i could find on the phone .

[Huffer]

Why don't you wait until you have some more time to focus on what you are doing? cpu-z will report 1600 mhz memory at 800 or 1333 at 667. My desktop I am doing this on is DDR3-1333 and here is my cpu-z:

So if that is what you are going on it will register at half the advertised speed for the reasons I stated.