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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-30-2017 08:31 AM

HP Recommended
Product: HP Pavilion 15 p210nr
Operating System: Microsoft Windows 8.1 (64-bit)

I recently purchased a new hard drive and installed it thinking I had made recovery discs when I purchased the computer.  Well, I can't find the discs, or I did not make any recovery discs (don't know which one).  Now my computer won't boot up with a blank hard drive.  Can I purchase recovery discs from HP?  Or do I need to purchase a brand new Windows 8.1 disc? 

6 REPLIES 6

‎05-30-2017 08:39 AM

HP Recommended

@bigbrad123

 

Not sure what they cost???

 

https://support.hp.com/us-en/mediaorder/HP-Pavilion-15-p200-Notebook-PC-series/7486459/model/7685082...

 

REO

‎05-30-2017 08:44 AM

HP Recommended

Looks like they cost about $45.  Thanks for posting that link.  Anyone know if they are universal? (ie: could I buy them on ebay).  Or are they model specific? 

‎05-30-2017 09:02 AM

HP Recommended

@bigbrad123

 

This will get you started.

 

http://www.ebay.com/itm/HP-Microsoft-Windows-8-1-Professional-Operating-System-64-bit-CD-DVD-OS-x64-...

 

If you need any drivers go here.

 

https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-15-p200-notebook-pc-series/7486459/mode...

 

REO

‎05-30-2017 09:40 AM

HP Recommended

Seems like the only thing I need if I buy the recovery disc off of ebay is the product key for windows 8.1.  I'll have to check on the back of the battery for it because I know I don't have it otherwise.  And the computer won't boot up at all since I don't have an OS installed on the new hard drive to find it.  Or is there another way to find it? 

‎05-30-2017 09:43 AM

HP Recommended

@bigbrad123

 

Windows 8 and 8.1 COA is embedded in the BIOS.

 

It should Activate automatically.

 

REO

‎05-30-2017 10:04 AM

HP Recommended

Ok.  Thanks for all  of the help.  I will try to purchase a recovery disc off of ebay and give that a shot.  Crossing my fingers. 

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