• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
hp pavilion g6-2235tx
Microsoft Windows 8.1 (64-bit)

hi all

 

ive got two problems id like help with

 

1)  i want to change my email address for logging onto this laptop but cant find where to do it.

 

ive found the page where i can change everything but email???

 

2) i was playing with 'live mail' and added an @outlook account alias.

 

live mail started being unhappy straight away, i can see the irony.

 

anyway, i ended up removing the outlook account and went with yahoo, however, now everytime i open live mail the

 

sign in to 'live mail' with the' @outlook' address keeps appearing, and it refuses remember me.

 

can anybody help me please?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended
Hi,


1) add a new user account. then delete your old email account:

http://www.eightforums.com/tutorials/5536-user-account-add-new-user-windows-8-a.html

http://www.sevenforums.com/tutorials/181036-user-account-delete.html


2) please go through this Microsoft document to make your yahoo account primary alias:

http://windows.microsoft.com/en-in/windows/add-alias-account


Regards

Visruth

View solution in original post

10 REPLIES 10
HP Recommended
Hi,


1) add a new user account. then delete your old email account:

http://www.eightforums.com/tutorials/5536-user-account-add-new-user-windows-8-a.html

http://www.sevenforums.com/tutorials/181036-user-account-delete.html


2) please go through this Microsoft document to make your yahoo account primary alias:

http://windows.microsoft.com/en-in/windows/add-alias-account


Regards

Visruth
HP Recommended

hi visruth,

 

thanks for your prompt reply.

 

1) looks long and tedious, but doable.  i hate backing up stuff, i always end up loosing something behind the couch, or forgeting where it goes when i try putting it back into a folder.

 

2) the link you gave me is actually the link i used to get in this mess, im sure theres a not so smiley face button somewhere on my computer for this situation.

 

but i might wait on issue 2) till im the new me administrator.

 

thanks again for your advice visruth.

HP Recommended

You're most welcome 🙂

Let me know how it goes.

Have a nice weekend!

HP Recommended

im not going to have time to do this now.

 

if somebody happens across this post in the between time,

 

instead of backing up my user files, can i just put them straight into the new

 

me administrator folders. or am i missing the point of backing them up?

 

thanks

 

youre still there visruth.  you were replying while i was worrying and thinking and re-replying.

 

im going to work now, but yes, ill let you know how i go with 1)

 

2) needs more input from me to get to the bottom of it.

HP Recommended

Hi,


After creating a new administrator Microsoft account with your email, just copy all the files you need to salvage from the old email user account (must be in C:\Users\(user-name) profile folder and subfolders) to your current desktop.

After that just delete the old email user account

That's it.


Regards

Visruth

HP Recommended

hi

 

can i just get an opinion off someone, anyone, visruth?

 

visruth's got it right with the dumb, and here comes some more of it.

 

i eventually got another admin account set up that microsoft would let me use.

 

now ive started copying C:\Users\(user-name) to desktop, i have show hidden folders ticked

 

so im copying destop folder, appdata, .swt. there's over 68,000 files  240GBs

 

i dont get the ''profile folder and subfolders)'' that visruth mentioned.

 

does he mean i should only be copying the basic folders like documents, music and pictures? 

 

 

some more of the dumb

 

 

i had already added my new yahoo email (2) as an alias to my windows id at microsoft last night,(but it wont let me switch it to primary, nor the @outlook(3) email alias)

 

and when i added that yahoo email as a new account on my computer and tried switching users, it wont accept my windows id password or the yahoo password.

 

so ive made a new temporary email (4) account which is an now my computers admin acc.

 

now im thinking that means my next step is, when the folder finishes copying, to double check my new admin account works at microsoft, (im scared it wont)  delete my old email (1)  and see if it will let me use the yahoo (2) as my primary.

 

then i have to go through it all again and make the yahoo my new admin on the computer and get rid of email account (4)

 

which leads to my Question

 

and the dumb goes on....

 

to get my computer back as it was with nothing changed but my email login

 

with (4) as my main admin login and yahoo (2) as my new admin.

 

do i just cut the contents of C:\Users\(user-name) from yahoo (2) paste the 68,000 files from the thenced deleted (1) into the gap? 

 

delete the temporary (4) account and make (2) yahoo my new computer login account.

 

because if thats all there is to it, ive got it covered guys. just let me at it.

 

if not, please let me know. i cant help feeling ive missed something.

 

on the other other plus plus side.

 

i fixed the problem with the live mail login. pheew.

 

thanks

HP Recommended
Hi,


Just copy only the basic data you need to salvage such as personal pictures, files, videos etc nothing else.

Rest you're in the right path but a lengthy one.


Regards

Visruth
HP Recommended

hi visruth,

 

i dont know what you were worried about

 

turns out it was easy, ive lost the usual amount of stuff, which i expected.

 

after i deleted the bigpond account from my computer, for some reason the computer login would let me setup the yahoo account and its kept an amazing amount of my old stuff

 

so i didnt have to do half the stuff from my last post.

 

FYI. you can only change primary accounts at microsoft twice in one week 

 

which seems to be where i messed up. i didnt know that.

 

when i set up the yahoo email i think i set it as default to see what happens, then switched back to bigpond. turns out thats why i couldnt  set either new email as my default. but will be able to next week.

 

anyway, i noticed its almost your birthday. Happy second birthday for next week.

 

2 years and over 6000 posts, you must have a really crap computer that breaks down a lot. ive been here 5 years and only needed help for 20 posts

 

which leads to. thankyou very much visruth for all your help, especially the nifty picture tutorial links 

 

all the best

HP Recommended
Hi,


You're most welcome 🙂 glad to be help you!

Ok let me know how it goes next week.

Yeah, its going to be 2yrs in here on this wonderful Forum. Thank you for reminding me! The 6000+ posts includes technical issues of other members than mine mostly 🙂

All the best!


Regards

Visruth
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.