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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎09-24-2013 02:28 PM

HP Recommended

My Pavilion g6 has started shutting down, with plenty of battery life.  It does not restart it powers off.  This has been happening for about a month.  Laptop is one year old, never had any problems, careful to allow the battery to run down so as not to ruin the charging, I delete, clean out and back-up so I do not know what started it.  I have tried the recommended; shut down, pull battery, drain power, reconnect and that did not work.  I went in and confirmed that the HP settings were the defaults and changed my power options but still if it is not plugged in total shutdown, without warning, while I am typing.

‎09-25-2013 09:01 AM - last edited on ‎02-24-2017 10:08 AM by HP Administrator

HP Recommended
@dspinny wrote:

My Pavilion g6 has started shutting down, with plenty of battery life.  It does not restart it powers off.  This has been happening for about a month.  Laptop is one year old, never had any problems, careful to allow the battery to run down so as not to ruin the charging, I delete, clean out and back-up so I do not know what started it.  I have tried the recommended; shut down, pull battery, drain power, reconnect and that did not work.  I went in and confirmed that the HP settings were the defaults and changed my power options but still if it is not plugged in total shutdown, without warning, while I am typing.

Hello dspinny.

First you should manually calibrate your notebook's battery.  This document has the instructions.

Also I suggest you run a diagnostic on the memory for the notebook as per these instructions.  Make sure to post the results.

Have a great day.

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‎11-15-2013 09:41 AM

HP Recommended

i have hp pavilion g6 randomly shuts off and on pls can someone help me out.what will i do to fix it

‎11-22-2013 08:16 PM

HP Recommended
I just Downloaded the new version I hope it will work for my notebook pavilion g6.

‎01-28-2014 10:02 PM

HP Recommended

I have the Pavilion X2 and the same thing has been happening to me! I have only had it for a little over a month. Also, my touch screen will stop working, requiring me touse the mouse pad. But then themousepad will ALSO stop working and I am forced to shut down and restart in order to get any function back. I am starting to regret wanting one of these.....

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