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- HP Community
- Archived Topics
- Notebooks Archive
- delete button

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09-15-2013 05:49 PM
Hello,
I recently started experiencing problems with the delete and left/right arrow button. When I press the delete button the caps lock button is enabled and a browser opens. When I press the left/right arrows a series of numbers are displayed.
any sggestions on how to address this?
thx in advance.
09-15-2013 09:00 PM
Hi
Please try these steps and check if your issue gets resolved.
Go to device manager & then uninstall the keyboard driver then restart the unit and have it checked.
Try doing a system restore to the date where unit was working fine.
"I work for HP."
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****Please mark Accept As Solution if it solves your problem****
Regards
Manjunath
10-24-2013
11:30 AM
- last edited on
04-20-2016
09:58 AM
by
OscarFuentes
Hi Eskimo40,
I understand you are having issue with your Hp 4540 Notebook with Windows 7.
If you follow this document it will help resolve your issue.
http://support.hp.com/us-en/document/c03843122
Please let me know if you require further assistance.
Thanks
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:
I work on behalf of HP
10-24-2013 11:44 AM
The restore option worked like a charm - quick and easy. HP seems to have some trouble about this, though. I bought this notebook, and returned it because the delete button didn't work when it was brand new. They gave me a replacement - this was 2 months ago - and now the same problem. Wondering whether the touch pad or the keyboard has issues. Thank all for the help.
10-24-2013 11:49 AM
HI Eskimo40,
Glad all is well. Have a great weekend.
Thanks
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:
I work on behalf of HP
