envy x2 keyboard wont charge

[wynmal]

A couple weeks after I had the issues with the non charging keyboard, my wi fi stopped working. Trouble shooting advised that it was a problem with the wi fi adaptor. So now I have a relatively new lap top that I can't use the keyboard or access wi fi with. I have since bought a MacBook and I'm loving it. Good bye HP. From an unhappy ex HP customer who is now a Mac convert.

[Pau80]

Lets all tweet them:

"Any comment on ALL your HP envy x2 keyboard problems? @HP @HPEspana @HPSupportESP @HPSupport"

... And force them to substitute all units!

[Pau80]

Lets all tweet them:

"Any comment on ALL your HP envy x2 keyboard problems? @HP @HPEspana @HPSupportESP @HPSupport"

... And force them to substitute all units!

[FEEO]

Great idea.

[Jim8ean]

Ever since I bought this PC for my girlfriend, there were always problems with it that made the machine useless when it was the keyboard or volume buttonns volume twitches. One day I started getting errors with the machine saying "CMOS reset" and it would shut off entirely.  I ended up having to do my own motherboard swap, and boom it solved all of the buggy problems the OS hardware and system was giving me. Now, 3 months after the mobo swap, I drained the keyboards battey and guess what?? The keyboard wont charge now unluss positioned awkwardly and even then it doesnt charge it just hardly remains on. 

So here I am invested in this expensive machine more than its original price tag. 

Reading these automated comments by HP are a joke.

Support the tweats. 

[sandytechy20]

@Jim8ean

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

Thank you for visiting the HP Support Forum.”

[FEEO]

Serial number 5CG44737XK
Product number J9J38UA#AAA
Where can I buy a replacement keyboard?
Does angura other manufacturer make a compatible keyboard of the same size?

[FEEO]

Not 'angura' but 'any'

[nimeshrao]

I am getting the same issue of detachable keyboard from last 1 year and sad part is that india hp centre dont know anything about this 2 in 1 HP Envy X2 15- c001 PC.

Its complete waste as I need to take the keyboard and mouse everywhere which defeats the purpose I bought this PC.

I think many ppl is having same problem

please do something.

HP ENVY x2 Detachable PC 15

Product number:  J9J38UA#ABA

Serial Number : 5CG44018R4

[WFinNH]

I am going on my third Keyboard in Two years and have only used the machine about 70 timess please let me know What solutions corporate has to fix this. A class action suit only needs 23 members there are way more than that here re. i just called and tou want $138.00 for a new keyboard now that my warranty is up. That is not right for a known defect from HP Man up!!! and take responsibility to belp all your owners. Take lesson from Samsung.