• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-19-2017 02:14 PM

HP Recommended
Product: Laptop HP 15-ay039wm
Operating System: Microsoft Windows 10 (64-bit)

I have a Laptop HP 15-ay039wm. I did the creaters update I get the following error after my system starts. The error is something to do with esrv.exe . I think is is something dealing with an intel driver.

 

Visit my forum
http://computersetc.prophpbb.com/
1 REPLY 1

‎04-19-2017 02:27 PM

HP Recommended
Hi,


Yes it seems like that, try
Uninstall Intel Driver Update Utility:
http://www.intel.in/content/www/in/en/support/topics/iduu-faqs.html


Regards

Visruth
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.