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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-13-2020 11:26 AM

HP Recommended

I upgraded to Windows 10 in my laptop elitebook 840 G2 and now most of my function key shortcuts have stopped working (the only ones that work are volume control).

 

I've tried searching around but there doesn't seem to be a dedicated hotkey driver to update. 

 

Any guidance here would be great.

2 REPLIES 2

‎12-13-2020 12:35 PM

HP Recommended

Hi:

 

This is the W10 hotkey driver for your notebook...

 

This package provides HP Hotkey support for special function keys on supported models that are running a supported operating system.

 

6.2.50.1   Sep 11, 2018

 

sp91903.exe (hp.com)

 

This driver can be found under the Software - Solutions section on your notebook's support page.

 

HP EliteBook 840 G2 Notebook PC Software and Driver Downloads | HP® Customer Support

‎12-13-2020 12:57 PM

HP Recommended

it is not working my function key not working for increase & decrease brightness or f8 key means mute key not work.do you have any solution for this problem?if you have please help me.

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