• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-02-2017 10:33 AM

HP Recommended
Product: HP Pavilion g6 Notebook PC
Operating System: Microsoft Windows 8.1 (64-bit)

i cant acctivate my windows i  went to microsoft the told me to go back to the company which is your labtop from tey will fix it to you

please fix it

and also the battery its capasity is too low when i boght t  they also told me contact HP and the will replace it to you

please text me back with the solutons

and thanks

 

 

10 REPLIES 10

‎02-02-2017 11:02 AM

HP Recommended

Try the following again http://support.hp.com/gb-en/document/c01860395#AbT5 2) http://support.hp.com/gb-en/document/c01860395#AbT6 

 

Thanks in advance. 

 

 

Was this reply helpful? Yes No

‎02-02-2017 11:05 AM

HP Recommended

iam windows 8.1 

not windows 7

 

Tags (1)
Was this reply helpful? Yes No

‎02-02-2017 11:06 AM - edited ‎02-02-2017 11:07 AM

HP Recommended

i dont have the product key

 

Was this reply helpful? Yes No

‎02-02-2017 11:11 AM

HP Recommended

You may need to get a new activation product key to buy from microsoft. As regards to your battery you may need to ring them directly and speak to them about getting one. You should be able to get a new one under warrenty (please read the terms and conditions first) 

 

 

Was this reply helpful? Yes No

‎02-02-2017 11:17 AM

HP Recommended

must buy product code

Was this reply helpful? Yes No

‎02-02-2017 11:19 AM

HP Recommended

Okay you can buy a product key just search in Google buy product key and you should get loads that come up. Hope this helps you. 🙂 

Was this reply helpful? Yes No

‎02-02-2017 11:34 AM

HP Recommended

i bought a product key when t put it it said this product key dont match with this edittion

 

Was this reply helpful? Yes No

‎02-02-2017 01:11 PM

HP Recommended

i neeed a solution now

 

Was this reply helpful? Yes No

‎02-03-2017 04:36 AM

HP Recommended

Okay can you please contact HP direct they will be able to help you further with  the activation its possible that you brought a product key for the wrong edition of windows 8.1 you need to check if its home or pro version of windows 8.1.

Was this reply helpful? Yes No
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.