help

[techno112]

my laptop lock with administratore bios password pls help >>

MY Devise Hp probook 450 g1

[GBL84]

Hello techno112, 

Please contact HP and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

 http://welcome.hp.com/country/w1/en/contact_us.html

When talking to the HP rep ask them to escalate your service request.

Or download these files.

https://www.dropbox.com/sh/zu4kdgxm052l87d/AAAMi-kfX4AVH8oTCbsOM4X9a?dl=0

Insert clean USB flash drive.

Then run USB Image tool.

Choose the flash drive then click on RESTORE.

After restore remove flash drive.

Insert flash drive into locked laptop and boot. ”If HDD is installed remove before booting.”

At C:\OUTPUT   type CD.. “Then hit enter”

Type HPBR   “Then hit enter”

First thing is to save your settings.

Select #3 re-program.

Press “S” to save system information.

Type HPBR and hit enter.

Since your model is not listed select “SHOTGUN.”

After reboot repeat “SHOTGUN” a second time.

If you cannot boot from USB flash drive use the Image tool to build a HDD.

Then use the drive to boot the program on the locked laptop.

 Check my other post : http://h30434.www3.hp.com/t5/Notebook-Boot-and-Lockup/HP-Elitebook-2540p-BIOS-password/m-p/5988608/h...

Hope this helps, for any further queries reply to the post and feel free to join us again

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Thank You,

GBL84

I am not an HP Employee

[techno112]

Thank you for your response'm going to try and go back thanks again

[techno112]

After trying the operation did not succeed Thank you

What is the solution please

[GBL84]

Hello techno112, 

As mentioned earlier, Please contact HP and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

 http://welcome.hp.com/country/w1/en/contact_us.html

When talking to the HP rep ask them to escalate your service request.

Hope this helps, for any further queries reply to the post and feel free to join us again !!

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Thank You,

GBL84

I am not an HP Employee