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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

I can no longer access my DVD drive.  Looking at the Device manager, it says there is a problem, Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39).  Where can I find the device driver for this drive?  

1 ACCEPTED SOLUTION

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HP Recommended

Hi,

 

Please use this:

 

  http://support.microsoft.com/mats/cd_dvd_drive_problems/en-us

 

Regards.

BH
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HP Recommended

Hi,

 

Please use this:

 

  http://support.microsoft.com/mats/cd_dvd_drive_problems/en-us

 

Regards.

BH
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**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

microsoft fixit did not work for me.  could not find drive?

HP Recommended

Hello

I have read the solutions and did the fixya. My cddvdw is not read by widows 8, don't see it!

when i reboot and put a bootable cd in my cddvdw than it's ok and have i a dvdw but i can't burn a cd. Can you please help me?

Tegards

Fleeske

HP Recommended

Hallo,

 

wo finde ich den gratis Treiber, die gratis Registrierung für das CD/DVD Laufwerk für Windows 8 ??? 

 

DANKE

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