• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-25-2011 09:43 PM

HP Recommended

I can no longer access my DVD drive.  Looking at the Device manager, it says there is a problem, Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39).  Where can I find the device driver for this drive?  

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-25-2011 10:47 PM

HP Recommended

Hi,

 

Please use this:

 

  http://support.microsoft.com/mats/cd_dvd_drive_problems/en-us

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

4 REPLIES 4

‎12-25-2011 10:47 PM

HP Recommended

Hi,

 

Please use this:

 

  http://support.microsoft.com/mats/cd_dvd_drive_problems/en-us

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




‎12-23-2012 10:07 AM

HP Recommended

microsoft fixit did not work for me.  could not find drive?

‎12-24-2012 10:07 PM

HP Recommended

Hello

I have read the solutions and did the fixya. My cddvdw is not read by widows 8, don't see it!

when i reboot and put a bootable cd in my cddvdw than it's ok and have i a dvdw but i can't burn a cd. Can you please help me?

Tegards

Fleeske

‎06-20-2013 09:41 AM

HP Recommended

Hallo,

 

wo finde ich den gratis Treiber, die gratis Registrierung für das CD/DVD Laufwerk für Windows 8 ??? 

 

DANKE

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.