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‎08-20-2014 05:15 PM

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i just bought a hp pavillion 15-R005TX , but it refuses to detect my homes wifi signal .i have gone through the previous posts on this site and i hv changed the ssid name of my router, but still the laptop is not detecting the wifi.

Then is used my android phone as a hot spot and it was detected by the laptop but no site not even google could be opened (it may be bcoz of weak signal).

 

i hope to get some solution soon

 

thanks in advance 

3 REPLIES 3

‎08-21-2014 05:24 PM

HP Recommended

Hello @rohitseth21 ,

 

Welcome to the HP Forums!

 

I understand you're having connection issues on your 15-R005TX notebook.


If the notebook sees the hotspot but doesnt see the routers SSID you might be better off inquiring with your Internet Service Provider or router manufacturer.

 

Here are some steps you can try.

 

Powercycle the network:
1. Shut down your notebook.
2. Unplug the power to your router.
3. Unplug the power to your modem.
4. Wait at least 45 seconds.
5. Plug in the modem, and wait for it to come back online.
6. Plug in the router, and wait for it to come back online.
7. Turn on your notebook, and test your connection.

Reset the TCP/IP settings on your PC:
1. Go to your start screen/menu and type CMD.
2. Right click on the command prompt icon and chose Run as administrator.
3. In the window that opens type "netsh int ip reset resetlog.txt" without quotes, and press enter.
4. Restart your PC and test.

It may also help to reset the winsock catalogue:
1. Go to your start screen/menu and type CMD.
2. Right click on the command prompt icon and chose Run as administrator.
3. In the window that opens type "netsh winsock reset" without quotes, and press enter.
4. Restart your PC and test.

Reinstall the network adapter drivers:
1. Download the drivers from here but do not run them yet.
2. Go to your start screen/menu and type Device Manager.
3. Expand Network adapters.
4. Right click on the wireless adapter and choose Uninstall.
5. Run the downloaded drivers from step 1.
6. Restart your PC and test.

If those three steps do not resolve the issue, try this document published by Microsoft for networking issues: Wired and wireless network problems. You can change the operating system with the dropdown in the upper-right corner of the document.

 

Hopefully this helps!

Great-Deku-Tree
I work on behalf of HP

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Tags (1)

‎07-01-2016 02:11 AM - last edited on ‎07-01-2016 08:26 AM by Retired

HP Recommended

(removed) you HP

I can't find even wifi option from last night

‎07-01-2016 02:11 AM - last edited on ‎07-01-2016 08:26 AM by Retired

HP Recommended

Driver download like is (removed) link you provided. (removed)

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