• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
How do you do a factory rest on this netbook it doesn't have a cd Rom drive
9 REPLIES 9
HP Recommended

Hi:

 

If your notebook came with a recovery partition, you should be able to power on the PC, tap the F11 key at the beginning of the HP welcome screen and select a factory reset option.

 

If you do not have that option you will need to order a USB flash recovery drive.

HP Recommended

Hi,

 

See the HP document on the following link.

 

http://support.hp.com/us-en/document/c01613138

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

How do I order a recovery USB flash drive. Im desperate my mini hp 210-1000 no longer has the windows installer and i cant download anything and cant reinstall it so i was told the best thing to do was to restore my laptop to factory settings. Please let me know who I can order this from!

 

HP Recommended

@kaykony wrote:

How do I order a recovery USB flash drive. Im desperate my mini hp 210-1000 no longer has the windows installer and i cant download anything and cant reinstall it so i was told the best thing to do was to restore my laptop to factory settings. Please let me know who I can order this from!

 


Read the document that @DavidPK  linked to. It has all of the information that you need to order a usb recovery flash drive for your mini.



I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



HP Recommended
Please copy and paste as I can't see what he wrote to help me order a recovery USB flash drive...and thanks for responding so swiftly'
HP Recommended

Look back three posts and click on the link.



I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



HP Recommended

I read the link...but am not that techy so can you please let me know how to order a recovery USB stick for my HP mini laptop 210-1000

HP Recommended

F11 key isnt working and I have tried everything to try to restore to factory settings but because the laptop sees i dont have a usb key or a image saved then it wont allow me to restore it?

HP Recommended

Don't read the link. Put the cursor on it and left click it to go to the source of the link.

 

You can a order usb recovery flashdrive (preferred) or a recovery disk set. The cost is usually around $30.00 USD

Ordering a recovery disk set from HP



I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.