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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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No, unless you are ready to pay almost as much as the notebook is currently worth to a technician to replace the systemboard. I would not be so eager to do that.
If you plug in the power adapter and the power led comes on and you cannot start the notebook then it is likely that the issue is a problem with the systemboard. That was why a hard reset was suggested.
It is not normally cost effective to replace the systemboard out of your own pocket. Once the notebook is outside of the warranty period, the cost of a replacement systemboard plus the installation and configuration cost will be higher than that of a replacement notebook, unless you happen to be skilled enough to do it yourself.
It is time to consider which notebook would be a suitable replacement for the one that has just failed.
You can access and recover the data on the notebook's hard disk by placing it in an external hard disk enclosure. Connect it to another notebook or desktop PC and use Windows Explorer to copy files from it to the oether PC.
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
HP Recommended
@kyoshin07 wrote:no power AC or DC..... ??? please elaborate on this
but the power light is ok.....
dont know what to do...
Try a hard reset as follows:
1) Remove the battery and unplug the DC power adapter.
2) Press and hold the power button for more than fifteen seconds.
3) Plug in the DC power adapter (leave the battery out for now)
4) Press the power button
Please post your positive or negative results here in your thread.
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
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HP Recommended
HP Recommended
Is your notebook still in warranty?
Check your warranty status Here.
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
3
1
0
HP Recommended
HP Recommended
No, unless you are ready to pay almost as much as the notebook is currently worth to a technician to replace the systemboard. I would not be so eager to do that.
If you plug in the power adapter and the power led comes on and you cannot start the notebook then it is likely that the issue is a problem with the systemboard. That was why a hard reset was suggested.
It is not normally cost effective to replace the systemboard out of your own pocket. Once the notebook is outside of the warranty period, the cost of a replacement systemboard plus the installation and configuration cost will be higher than that of a replacement notebook, unless you happen to be skilled enough to do it yourself.
It is time to consider which notebook would be a suitable replacement for the one that has just failed.
You can access and recover the data on the notebook's hard disk by placing it in an external hard disk enclosure. Connect it to another notebook or desktop PC and use Windows Explorer to copy files from it to the oether PC.
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
