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‎07-31-2016 01:40 PM

HP Recommended
Product: pavilion 15e016tx
Operating System: Microsoft Windows 8 (64-bit)

hello,

i wanted to reset my laptop to factory settings but on pressing F11->system recovery during boot up i get an error message "your pc needs to be repaired. A required device isn't connected or can't be accessed. Error code 0xc000000f".
I tried other way of recovery and resetting but none of the methods worked.
pls help!!hp1.jpg

1 REPLY 1

‎08-02-2016 03:16 PM

HP Recommended

Hi @Deepanshu_Dixit,

Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts, and other support personnel. I understand you are having an issue with an error when doing the recovery. I will be glad to help you.

 

Please look at the following documents.

Using Recovery Manager to Restore Software and Drivers (Windows 😎

Troubleshooting HP System Recovery Problems (Windows 😎

Performing an HP system recovery (Windows 😎

 

Please keep me informed of how things went. 

If you require further assistance, let me know and I will gladly do all I can to help you.

Please let me know if this resolves the issue by marking this post as "Accept as Solution".
To simply say thanks, click the Thumbs up below! 🙂

 

Thanks.

Tardis40
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
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