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HP Recommended
hp pavilion 15-p153nm
Windows 8.1

So i buy new laptop (hp pavilion 15-p153nm), in shop where i buy it it says that this laptop have two memory slots so i buy new 4gb ddr3 ram card and wanted to put it in free memory slot but when i opened laptop i couldnt find free slot only one...so my question is where is that second slot...i am using HP laptops and other products (printers etc.) for 10y and if this is some hp mistake and they didnt put second slot in this laptop i will be very disappointed.
And yes i find manual for this laptop i opened this laptop by that manual and it have drawn two memory cards but its all it says about memory cards. I have pictures of laptop and everything else and i will put them here.

 

ScreenShot_20150114141940.png

ScreenShot_20150114141754.png

Configuration from Specy software

ScreenShot_20150114141811.png

It says that i have one free slot? but i still dont see it.

 

Now i will put pictures of laptop inside

 

20150113_140431.jpg

under the keyboard

 

 20150113_141035.jpg

 

 Other side of main board

 

20150113_141045.jpg

 

Under the mainboard

 

So pls. help me to resolve this mistery of second memory slot.

And sry for my english its not my main language.

Tnx. for helping me. bye

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

There is no second memory module slot in this model notebook.

 

You will need to replace the installed module with a module of higher capaity to uppgrade the memory capacity.

 

On page three the manual  describes two slots only on selected models. It does not describe which models they are.

 

slots.png



I am a volunteer forum member. If my suggestion solved your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



View solution in original post

15 REPLIES 15
HP Recommended

There is no second memory module slot in this model notebook.

 

You will need to replace the installed module with a module of higher capaity to uppgrade the memory capacity.

 

On page three the manual  describes two slots only on selected models. It does not describe which models they are.

 

slots.png



I am a volunteer forum member. If my suggestion solved your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



HP Recommended

Great now because of hp mistake i need to pay around 60-70e for new RAM module after i allredy payed 40e for 4gb. :HalfEyes:

But can you say me why specy and cpu-z says that i have 1 free memory slot if i dont have it?

And in shop they wrote that laptop have two memory slots ( first picture)

HP Recommended
App


Can you run this online scanner & check once again:
http://www.crucial.com/usa/en/systemscanner


Regards

Visruth
HP Recommended

ScreenShot_20150114154350.png

HP Recommended

SO thats it i cant do anything about that and i need to spent extra 70e +40e that i spend on 4gb module = 110e and i payed laptop around 420e and all this becuose someones mistake? :Crying: :HalfEyes:

HP Recommended
What have you posted as image? It takes time for image to get approved by Forum moderators.
HP Recommended

Spending money before making certain  that a part is compatible with a PC is an unfortunate error that can happen to anyone.  It pays to research first to avoid surprises.  I know that is not what you want to hear, but it is a good philosophy to follow when upgrading.



I am a volunteer forum member. If my suggestion solved your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



HP Recommended

@erico wrote:

Spending money before making certain  that a part is compatible with a PC is an unfortunate error that can happen to anyone.  It pays to research first to avoid surprises.  I know that is not what you want to hear, but it is a good philosophy to follow when upgrading.


I know but when on paper that you get with product says that max memory is 8gb and that you have 2 memory slots you think that it will be like that. To me that is same if there would be wroten that you are buying laptop with i7 processor and you get dual core processor. You  would be angry.

HP Recommended

@visruth wrote:
What have you posted as image? It takes time for image to get approved by Forum moderators.

Crucial currently does not have any compatible upgrades for your particular system.

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