i need to install a operating system but i forgot my bios adminisrators password

O_lado_13 · ‎02-24-2019

3F0 pops up on screen and administor password after dianostic test has ranhow do i open bios to rest password and install windows?

DavidPK · ‎02-24-2019

@O_lado_13

At the password screen, hit enter 3 times and you should receive a 'halt code' - post back with this code.

Regards,

DP-K

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Windows Insider MVP

O_lado_13 · ‎02-24-2019

i 59350033

DavidPK · ‎02-24-2019

@O_lado_13

Reboot, type in 64945472 and hit enter.

Regards,

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****

Windows Insider MVP

O_lado_13 · ‎02-24-2019

did you get that

DavidPK · ‎02-24-2019

@O_lado_13

The unlock code is 64945472

Regards,

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****

Windows Insider MVP

O_lado_13 · ‎02-24-2019

David pk thank you for the help but now I'm in the file explorer blue screen what do I do after that

KingRoman · ‎05-08-2019

I 51039445

rick-s · ‎05-08-2019

According to the Community's Rules of Participation:

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.

I work on behalf of HP.