-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Notebooks Archive
- internal microphone not working on pavilion dv7

Create an account on the HP Community to personalize your profile and ask a question

06-04-2012 01:47 PM
I'm experience the same problem, where my integrated mic and web cam are not working. I have sound, but can not use either device in skype or out of it.
My laptop is a HP Pavilion dv7 Notebook PC
Product #: A6S20UA#ABA
Thank you very much for yout time.
06-07-2012 07:32 PM
Hello,
I am having the same issue concerning the microphone not working properly. It doesn't work for Skype nor does it work for Goggle Talk anymore. Would appreciate any assistance...
My laptop is a HP Pavilion dv7 Notebook PC
Product #: XW899AV
Win7 64bit
06-08-2012 04:40 AM
The integrated microphone array and webcam are still not working on my HP Pavilion dv7 notebook. The tips on this thread have not solved the problem. It is quite stunning that many people seem to have exactly the same issue, but this does not get resorted on a timely manner by HP.
An external microphone and webcam work fine.
HP Pavilion dv7-6b78us
Product A6S20UA#ABA
Windows 7 Home Premium
Service Pack 1
06-12-2012 08:50 AM
Hello,
After re-installing the driver for Webcam and it is still not recognized on the unit - especially in he DEvice Manager section - then the best bet is to setup service . Please call HP @ 1 800 HP invent and requst service.
"Did my response help with your issue? If so, please give me Kudos by clicking the "Kudos" button or mark the post that solved your problem as the Accepted Solution. Thanks!"
07-25-2012 06:06 PM
Hi,
I am having the same issue of Mic and Webcam not working on my laptop. I have already tried re-installing audio drivers. YouCam is unable to detect my Webcam and its not to be found in device manager too. Here are the details of my laptop:
Product Name: HP Pavilion dv6
Product Number: XW898AV
BIOS (config) F.1A - 07/20/2011
OS: Windows 7 Home Premium SP 1
Can you please help me fix the issue?
Regards,
Vikas
08-07-2012 11:31 AM
It seems HP has already stated their answer in a previous post on 6/12 by Sanchertz :
"After re-installing the driver for Webcam and it is still not recognized on the unit - especially in he Device Manager section - then the best bet is to setup service . Please call HP @ 1 800 HP invent and requst service."
