@ key swapped with " key

[Aroush]

The @ and the " characters on my keyboard are around the wrong way, so I have to hit the " key to get @ and vice versa. How can I fix it properly?

[DavidPK · Accepted solution]

Hi,

Sounds like the incorrect keyboard layout has been set - ie US input on a UK keyboard or vice versa.  You can change the layout for your keyboard as described on the relevant link below.

Change Keyboard Layout - Windows 8 &10

Regards,

DP-K

[Aroush]

Thanks you, HP support team, for your prompt reply. But your reffered post is not working for my trouble. Actually my problem is with two keys, one is @ and another one is ". If I press @ then it works as " and when I press " key then it woks as @.

WHat is the solution of it for Windows 10 operating system? 

[DavidPK]

Hi,

Can you post back with the following details.

1.  The full Model No. and Product No. of your x360 series notebook - you can usually get this by holding down the fn key and pressing esc, otherwise see Here for a guide on locating this information.

2.  Type Language into the search box and select the 'Control Panel' result - what is the current keyboard layout set to ( ie US, UK etc )?

Regards,

DP-K

[Aroush]

Wow! Now it is working. Great thanks....

[DavidPK]

You're welcome

All the best,

DP-K