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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎07-27-2015 03:30 PM

HP Recommended

Remove the USB stick from its current port and insert it into another slot preferrably on the left hand side of the Notebook. If installation does not continue, restart.

Tags (1)

‎08-12-2015 08:14 PM - last edited on ‎08-13-2015 08:22 AM by Retired

HP Recommended

Hi
I need help regarding this recovery partition and Hp tools partition, this is a second hand Laptop,no recovery disc with it, i want it to make it back to his original setup like first use setup, this one is formated already,. Can you help me to find new System recovery software to download?
It is "Hp EliteBook 8460p,
Product# LW955PA #ABG,
Ser# [Personal Information Removed]
thank you.

‎08-16-2015 01:53 AM

HP Recommended

It is indeed the USB 3.0 port that makes the trouble!

I solved by simply putting it into a different port and it worked. 🙂

 

 

‎05-25-2016 12:13 AM

HP Recommended
I am also facing the same problem.....
should I change the CD???

‎11-14-2016 01:30 AM

HP Recommended
So also using Hp EliteBook 8740w, when I go to boot option to choose CD or USB during installation of a new windows it just doesn't appear at the boot options even after I've rearranged the boot options at BIOS

‎04-12-2017 08:11 AM - edited ‎04-12-2017 08:47 AM

HP Recommended

I followed your instructions. But i got an error shown in photo. But i download the latest version of dirvers. I followed the new site given by intel for the drivers. 

winerror.jpg

‎07-23-2017 02:34 AM

HP Recommended
I have tried all method but not working for windows 7

‎01-26-2018 11:08 AM

HP Recommended

Did you ever get it to work. I'm getting the same problem error with my Elitebook 745 G2.  The widows installation runs but when I click on Install it doesn't give me the acceptance page.  Rather it give me the following page instead.

 

"A required CD/DVD driver device is missing. If you have a driver floppy disk, CD, DVD, or USB Flash driver, please insert it now.
 
Note: If the Windows installation media is in the CD/DVD driver, you can safely remove it for this step."
 
 
Any links to that recovery disk or how to get this installation to move on? Is the .iso that I can download to create a recovery disk or run the drivers?

Thanks
Rgrchico

 

‎01-26-2018 11:53 AM

HP Recommended

Yes, I solved it by removing the install media from a USB3 port and continued with a USB2 port.

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