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- my hp pavilion DV7 it does not turn on ( the screen is black...

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09-23-2013 10:22 AM
Hi Sir, I am still having issues with my DV7, the lights blink 4 times which according to hp is something to do with the graphic controller not functional? I looked online and found a solution to switch the ram which is working temporarily, is there something I can do to prevent it from reoccuring or having to send it to hp for $$$ or buy a new laptop?
09-23-2013 10:45 AM
Hi Krios:
I understand that your notebook will not power on. I see from previous posts that you have lights blinking. I have included a link to a document on blank screen and LED error codes.
I hope this helps.
If you require further assistance please respond back.
09-23-2013 11:19 AM
it is blinking 4 time in which the graphics controller so what should i do to resolve it ?
if i can i would like to avoid calling hp because it will probably cost as much to buy a new laptop as it will to fix it
please advise
09-23-2013 02:38 PM - edited 06-08-2015 10:42 AM
Krios:
From the documentation it does appear that the graphic card is non functional.You will need to contact HP support for further assistance.
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region please click the link below to get the support number for your region.
06-08-2015 10:56 AM
Hi @Cstrohm,
Welcome to the HP Forums!:smileyhappy:
It is a wonderful place to find answers and suggestions!
For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide.
I grasp that when you start your notebook you get a blank screen with no error messages but the LED's blink once.
Here is a link to HP Notebook PCs - Troubleshooting LED Blink Codes or Beep Codes During Startup or Boot.
Another link that may also help is. HP Notebook PCs - Troubleshooting Black Screen Displays with No Error Messages During Startup or Boo...
If you would like further assistance please provide your operating system and the results from your troubleshooting.
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If this resolved your difficulty please let other posters know by choosing solution provided, which will allow it to be found with greater ease.
Best of Luck!
07-10-2015 08:38 AM
