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‎05-09-2017 05:16 PM - last edited on ‎05-09-2017 05:21 PM by Retired

HP Recommended
Product: J9N59UA#ABA
Operating System: Microsoft Windows 8.1 (64-bit)

I get an error message that says igtx tray module has stopped working everytime I bootup my machine. Can anyone help me fix the problem.

Also need a driver for my laptop that will give me wifi that stays on all the time, mine will work one day and then will not work the next, the driver I have will delete any driver I download. Help me please

1 REPLY 1

‎05-11-2017 11:47 AM

HP Recommended

@Snowwhite77

Thank you for posting on HP Forums, 

Riddle_Decipher is at your service. 

 

As I Understand almost everytime you turn the computer on, it gets you the error message - "my igfx module stopped working",

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details: 

Did you look for any related HP Forums post to help resolve your concern?

 

If you haven't, Here's a related HP Forums post that seems to have helped others: Click here for the steps.

 

Feel free to post your query for any other assistance as well,

It's been a pleasure interacting with you and I hope you have a good day ahead.

Riddle_Decipher
I am an HP Employee


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