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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-17-2017 04:47 AM

HP Recommended
Product: HP proliant dl 360 gen 9
Operating System: Microsoft Windows Server 2008

I hope you can help. I'm having a bit of a nightmare with installing Windows Server 2008 R2 on an HP Proliant DL360e Gen8 server.

Whenever I get to the point of selecting the drive in which to install Windows I receive the following error:

"No drives were found. Click Load driver to find mass storage driver for installation"

Prior to installing Windows I configured 2 RAID arrays. There are 4 hard disks and I split them into two logical disks with RAID 1. (I had initially configured RAID 10, but later deleted the array and configured the above). I also ran a diagnostics check on the disks to ensure they were working fine.
3 REPLIES 3

‎05-17-2017 05:39 AM

HP Recommended

I am pretty sure Server 2008 is essentially like Windows 7. If you have created a RAID array the Windows installer will not see it you need to load a specific driver from a thumb drive during Windows installation to make the RAID array visible to the installer. 

 

https://downloadcenter.intel.com/download/22676/Intel-Rapid-Storage-Technology-Intel-RST-?product=55...

 

Look for the optional "F6" files to put on a thumb drive. 

 

http://www.techrepublic.com/blog/the-enterprise-cloud/loading-a-new-storage-driver-during-the-window...

 

If this is "the Answer" please click "Accept as Solution" to help others find it. 

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‎05-17-2017 07:28 AM

HP Recommended

Hi:

 

If the information that Huffer provided does not solve your problem, you may also want to post your question on the HPE Community Support Forum -- DL Servers section, where there are server experts who may be able to offer specific help for your specific model server.

 

https://community.hpe.com/t5/ProLiant-Servers-ML-DL-SL/bd-p/itrc-264#.WRxPq-Q2y9I

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‎05-17-2017 07:58 AM

HP Recommended

Yeah my answer depends on the RAID array you have being an Intel software RAID. If it is something else you are out of my wheelhouse and you are going to have to go over to the HPE side for help. 

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