network controller driver is not installed and wireless is not listed in hp 2000-2116tu

[Paul_Tikkanen]

Hi:

Download the driver file from another PC. Copy it to a USB flash drive. Plug that into your PC needing the driver and install from the flash drive.

[Reggisity]

Thanks, I've downloaded it from my USB flash drive unto the HP laptop, but now I still can't find the driver in the Device Manager, neither will Broadcom open up, even though I downloaded it.

[Paul_Tikkanen]

Hi:

if the wireless card needs a driver, you should see a device listed as a network controller with a little yellow ! mark.

If you see such a thing, please post the hardware ID for it.

If you don't know where to find the hardware ID, please read the info at the link below.

http://www.devicedriverfinder.com/blog/device-drivers/how-to-check-the-hardware-id-for-a-windows-dev...

If you do not see any devices in the device manager with little yellow ! marks, then there is some other issue ranging from a loose card that needs to be reseated, a bad card, a bad motherboard or missing other software like the HP Wireless Assistant if that software download is listed on your PC's support and driver page.

Or try a hard reset of the notebook to see if that brings the wireless card back into view in the device manager.

http://h10010.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c01684768&product=1132551

[Reggisity]

The Following Ones and its hardware IDs with the “Yellow” warning icons are:

1. Network Controller

   PCI\VEN_1814&DEV_530&DEV_5390&SUBSYS_1636103C&REV_00

   PCI\VEN_1814&DEV_5390&SUBSYS_1636103C

   PCI\VEN_1814&DEV_5390&CC_028000

   PCI\VEN_1814&DEV_5390&CC_0280

2.     Ethernet Controller Properties

PCI\VEN_10EC&DEV_8136&SUBSYS_1693103C&REV_05

PCI\VEN_10EC&DEV_8136&SUBSYS_1693103C

PCI\VEN_10EC&DEV_836&CC_020000

PCI\VEN_10EC&DEV_8136&CC_0200

3.     PCI Device

PCI\VEN_10EC&DEV_5209&SUBSYS_1693103C&REV_01

PCI\VEN_10EC&DEV_5209&SUBSYS_1693103C

PCI\VEN_10EC&DEV_5209&CC_FF00000

PCI\VEN_10EC&DEV_5209&CC_FF00

4.   PCI Simple Communications Controller

PCI\VEN_8086&DEV_3B64&SUBSYS_1693103C&REV_06

PCI\VEN_8086&DEV_3B64&SUBSYS_1693103C

PCI\VEN_8086&DEV_3B64&CC_078000

PCI\VEN_8086&DEV_3B64&CC_0780

[Paul_Tikkanen]

Hi:

Below are the links to the drivers you should need based on the hardware ID's you posted.

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

This one

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

Or this one

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

[ldonahue74]

my daughter's hard drive crashed. i installed a new one, have windows up and running, but i cannot seem to get the internet going. it is an hp 2000 running windows 7 64-bit

PCI/VEN_14E4&DEV_4727&SUBSYS_1795103C&REV_01

PCI/VEN_14E4&DEV_4727&SUBSYS_1795103C

PCI/VEN_14E4&DEV_4727&CC_028000

PCI/VEN_14E4&DEV_4727&CC_0280

[Unknownboyz]

sir , the problem occured again , when i try to connect into a wireless connection , the Notebook suddenly run very slow and can't connect into the wireless connection , when i check on the task manager ,it shows no process was running and the CPU Usage was also normal ..
then soon after that the wireless adapter dissapear from the Notebook. .
Do you know what is causing the problem?
it come back into start again , there isn't any network controller and wireless driver detected on the device manager.

[Chandanzzz]

Hi Paul,

I read the post and my story is simmilar to those mentioned above.

I bought a Compac CQ45-804TU Laptop and installed Windows 7 Ultimate 32Bit on it. But apparently Windows 7 doesnt have the drivers for the devices on this system and I tried searching them on official HP site but I could find drivers only for Windows 8 there.

Could you please help me to find these drives.

the Hardware IDs of these devises are mentioned below,

Ethernet Controler IDs
PCI\VEN_10EC&DEV_8136&SUBSYS_1854103C&REV_05
PCI\VEN_10EC&DEV_8136&SUBSYS_1854103C
PCI\VEN_10EC&DEV_8136&CC_020000
PCI\VEN_10EC&DEV_8136&CC_0200

Network Controler IDs
PCI\VEN_168C&DEV_0036&SUBSYS_18E3103C&REV_01
PCI\VEN_168C&DEV_0036&SUBSYS_18E3103C
PCI\VEN_168C&DEV_0036&CC_028000
PCI\VEN_168C&DEV_0036&CC_0280

PCE Device IDs
PCI\VEN_10EC&DEV_5229&SUBSYS_1854103C&REV_01
PCI\VEN_10EC&DEV_5229&SUBSYS_1854103C
PCI\VEN_10EC&DEV_5229&CC_FF0000
PCI\VEN_10EC&DEV_5229&CC_FF00

PCI Simple Communication Controler IDs
PCI\VEN_8086&DEV_1E3A&SUBSYS_1854103C&REV_04
PCI\VEN_8086&DEV_1E3A&SUBSYS_1854103C
PCI\VEN_8086&DEV_1E3A&CC_078000
PCI\VEN_8086&DEV_1E3A&CC_0780

SM Bus Controler IDs
PCI\VEN_8086&DEV_1E22&SUBSYS_1854103C&REV_04
PCI\VEN_8086&DEV_1E22&SUBSYS_1854103C
PCI\VEN_8086&DEV_1E22&CC_0C0500
PCI\VEN_8086&DEV_1E22&CC_0C05

I hope you can help.

Thanks

Regards

[Paul_Tikkanen]

Hi, ldonahue74:

Below is the link to the driver you need for the wireless card in your daughter's notebook.

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-107849-1&cc=us&dlc=en&lc=en

[Paul_Tikkanen]

Hi, Unknownboyz:

Unfortunately, I wouldn't know why that is happening.  My expertise lies in finding hardware drivers for devices.

When they fail to get the job done or there are other issues not related to the driver, I do not have much experience with troubleshooting those things.

I suggest you start a new thread and see if someone else can assist you.

Good luck!