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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎06-13-2013 07:41 AM

HP Recommended

Hi paul

 

this is what I found:

 

PCI\VEN_1814&DEV_539B&SUBSYS_18ED103C&REV_00
PCI\VEN_1814&DEV_539B&SUBSYS_18ED103C
PCI\VEN_1814&DEV_539B&CC_028000
PCI\VEN_1814&DEV_539B&CC_0280

‎06-13-2013 09:16 AM

HP Recommended

Hi:

 

That is indeed a Ralink wireless card you have in your dv7.

 

See if this driver works. You want to select the driver from the second grouping on the list.

 

PCI/mPCI/CB(RT2860/RT2760/RT2890
RT2790/RT306X/RT309X/RT35X2/RT539X)

 

http://www.mediatek.com/_en/07_downloads/01_windows.php

‎06-14-2013 03:10 AM

HP Recommended

hI pAUL...

 

tHANKS so much for your help!! I managed to install the drivers successfully but internet is still not working. Im not sure what the pronlem is.. the laptop is unable to detect any networks. I tried to troubleshoot and it says 'wireless capability is turned off.....not fixed'. Any ideas what i do to make internet work on this laptop.

 

Looking forward to your reply.

 

Cheerz....sheril

‎06-14-2013 06:00 AM - last edited on ‎04-20-2016 08:03 AM by HP Administrator

HP Recommended

You're very welcome, Sheril.

 

Unfortunately, I do not have much experience troubleshooting networking issues if the driver is properly installed.

 

You may want to refer to this wireless troubleshooting guide for further assistance.

 

http://support.hp.com/us-en/document/c01891123

‎06-14-2013 09:04 AM

HP Recommended

hi, i deletet my networkcontroller by a mistake, and cant find the right one. 

 

PCI\VEN_1814&DEV_539A&SUBSYS_1839103C&REV_00
PCI\VEN_1814&DEV_539A&SUBSYS_1839103C
PCI\VEN_1814&DEV_539A&CC_028000
PCI\VEN_1814&DEV_539A&CC_0280

 

i think this is the right information but im not sure about anything...

‎06-14-2013 10:08 AM

HP Recommended

Hi:

 

Below is the link to the driver you need for the hardware ID of PCI\VEN_1814&DEV_539A:

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

‎06-14-2013 10:38 AM

HP Recommended
thank u very much paul 🙂

i tried for 2days now, and was total lost, and it toke u no time. keep up the VERY good work 🙂

‎06-14-2013 11:17 AM

HP Recommended

You're very welcome!

‎06-14-2013 11:20 AM

HP Recommended

hp has a ? mark on the coputer but i don't no the meaning for it please help me thanks

‎06-14-2013 01:01 PM

HP Recommended
hi i m ubaid plese send me wireless real software
the olderone is not working
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